We purchased a Neptune washer and dryer for our home in summer 2004. The sales person in the store (Dundas/Winston Churchill location in Oakville) was excellent and helpful. The delivery men were excellent - on time, quick and helpful - they even helped us with our maytag fridge (switching the door from left to right opening) at no extra charge - they certainly earned their tip!
Almost two years later and we LOVE our washer and dryer.