Mattamy Homes

Builders
Toronto ON M5K 1G8
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Mattamy Homes
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53%

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Reviews by rating (past 12 months)

Reviews for Mattamy Homes

Average customer rating:
4.1 10 (306 reviews)

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ajanimcintosh
ajanimcintosh
0 reviews Oakville, ON
10/10

Excellent customer service

Excellent customer service! I would purchase from this team again. Answered emails and call promptly

Approximate cost of services:
$800,000.00
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Company Response

Thank you for the great feedback! We're proud to hear that our staff were there for you every step of the way and helped make your homebuying experience a positive one. All the best with your new Mattamy home!

Private User
Private User
Private User reviews Pickering, ON
0/10

Complete detach home

very cheap quality material and outsourced contracts to third party companies that pay no attention to detail or quality.

Approximate cost of services:
$1,333,000.00
1 of 1 people found this review helpful.
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Company Response

Hi there, we’re very sorry that you are not completely satisfied with the quality of the materials used in your home. At Mattamy, part of our core values is our commitment to excellence and our focus on quality. We'd like to investigate your concerns and have all warrantable issues addressed. If you haven't already done so, please contact your Warranty Coordinator with your address details so that we may assist you directly.

Manendra in Edmonton
Manendra in Edmonton
2 reviews Calgary, AB
10/10

Excellent Follow Up

It started with a less than desirable experience initially while trying to buy a house from Mattamy last month & a critical feedback to the builder of my experience.
Glad that they put an ear to my feedback & Calgary Sales Manager was quick to respond & address. Truly impressed with the promptness Tracie displayed in following up on my feedback and she tried her best to provide a resolve my concerns in a timely manner. !

Review has 1 previous version
Approximate cost of services:
$718,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Manendra, we're so glad to hear that Tracie was able to help turn your experience around! She's certainly a valued member of our team and we appreciate you shouting her out. Thank you for giving us the opportunity to provide you with an excellent service experience, and we hope to hear from you again soon!

Private User
Private User
Private User reviews Calgary, AB
8/10

Mattamy Yorkville

The sales team is a bit delayed in communications via email.

The building manager is quick to respond and knowledgeable.

The warranty technician is also knowledgeable.

Approximate cost of services:
$666,000.00
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Company Response

Hi there, thank you for your feedback. We’re sorry that you experienced some challenges with communication with our sales team. We’ll be sure to review your comments with the team internally as we want all of our homeowners to have a fulfilling homebuying experience. We’re glad to hear that your overall experience with us, however, has been a positive one. Congratulations, and we wish you all the best in your new home!

Jacque_bertz
Jacque_bertz
1 review Calgary, AB
10/10

79 Cityline Pt.NE

Well built home.
Somehow possession date moved earlier., dri way not done
and soil grading/backfilling not completed, concern on snow melt

Approximate cost of services:
$757,000.00
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Company Response

Thank you for sharing your experience, Jacque. Your possession date was moved up to ensure an even flow of home occupancy and community completion, which we understand was communicated to you via notice last spring. As for your driveway, this will be completed as soon as the weather permits next season. A gravel pad has been prepared for your driveway in the meantime. Please feel free to reach out to your Warranty Coordinator should you have any questions or require further clarification and they will be happy to assist you. We are glad to hear that you are happy with your new home otherwise, and we wish you all the best!

Private User
Private User
Private User reviews Brampton, ON
10/10

First homeowner

By mercy of God, we came across to Mattamy homes and purchased our very first home from them. Overall it was a best experience with the entire process.

Approximate cost of services:
$800,000.00
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Company Response

Thank you for the wonderful feedback! We are thrilled that your experience with us for your first Mattamy home has been a positive one. Congratulations and we wish you all the best!

Mina in Milton
Mina in Milton
0 reviews Milton, ON
10/10

PDI items

Their handyman cleared almost all the items on my PDI list and did it in a timely manner.

Approximate cost of services:
$10.00
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Company Response

We're glad to hear you're happy with our service, Mina! Thank you for your feedback.

maysara.elgenaidy
maysara.elgenaidy
0 reviews Oakville, ON
10/10

New home delivery

Just got delivery for my dream home at 3039 william cutmore blvd i still cant believe how great is the after delivery service specially from adam and marco theyare so professional always on time when u ask them for anything great service , this is my 2nd home with mattamy and they never disappoint me , highly recommended

Approximate cost of services:
$1,100,000.00
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Company Response

Thank you for your kind words! We are thrilled to hear that Adam and Marco have provided amazing support for you during this exciting journey and we really appreciate you shouting them out. Thank you for choosing Mattamy again, and we wish you the best!

xiaoningliao
xiaoningliao
0 reviews Oakville, ON
10/10

A trustworthy company

First time to buy a preconstruction home, heard many scary stories about pre-construction home. But Mattamy is a big company with sound financial status. House is completed within a year with very good quality and reasonable closing cost. I am very satisfied.

Approximate cost of services:
$118.00
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Company Response

Hi there, thank you for your review. We’re honoured that you chose Mattamy to build your first pre-construction home, and we're glad to hear we were able to provide you with a stress-free experience and put some of your worries to rest. Congratulations, and we wish you all the best!

fambroziak
fambroziak
1 review Oakville, ON
10/10

Prebuild -Freehold Townhouse

Very pleased with Mattamys worksmanship and overall experiance. Would highly recommend. Customer service was some of the best I have experianced.

Approximate cost of services:
$11,000,000.00
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Company Response

We’re so glad you had a great home buying experience with us. Thank you for the recommendation, and we wish you all the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mattamy Homes

Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.

Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.

Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.

Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.

CATEGORIES
Builders
PRODUCTS
Townhomes, Detached Homes, Single Family Home, Highrise, Mid Rise Condo, Attached Homes, Two Story Home, Single Story
STYLES
Modern, Contemporary,
SPECIALITIES
New Urbanism
WEBSITE
https://mattamyhomes.com
YEAR ESTABLISHED
1978
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.