Marlin Mirror

I sifted through many companies and selected Marlin Mirrors/Shower Door Store based on the reviews I read about the company.
Tom was very helpful with the design recommendations. He was very professional and responded to every question and concern I had. In the end his recommendations were spot on.
I did not give them a 10/10 because they will not give you an installation date until they have possession of the finished glass.
Having said that, they installed my shower glass the morning after they received it.
The person who installed my shower glass knew his job throughly.
I would recommend them.

What an incompetent, unorganized and total lack of customer focused service company. They arrived with wrong product and would not go back to their mfg facility to pick up the correct door as they have their routes all set for the day. Their mfg facility was only 15 minutes away. The owners would not speak to me so had one of their staff handle my issue and eventually provided a $50 discount after further complaints. They promised a 9:00 am sharp delivery the next day and of course were 35 minutes late. All total: 2 vacation days wasted, 1/2 on the phone to straighten stuff out. Their product is okay but prices are too high. I will not use them again even it the product was free as they would probably mess up the delivery and cost me time and energy.

Thomas and his team were very professional.
Thomas did an on site consult and made numerous suggestions. He then provided me with a detailed written quote with drawings.
The instillation ran smoothly and the installer left the bathroom spotless.
We are very pleased with this new shower door.

Tom from marlin Mirror was very professional and knowledgeable . The quality and look of the shower doors was amazing. We had a small problem and Tom came back quickly and fixed the problem.

I would highly recommend marlin mirror for big or small jobs.

Moshe

Tom and his team are THE company to hire for ANY glass or mirror jobs! Work is always exceptional and reliable.
I have used them for a handful of projects and they always deliver the goods and make your job look good!
Fair prices and great work!

Renovated our master bedroom ensuite and replaced our tub with a frameless glass shower. Tom was so courteous, friendly and respectful. The job was done to perfection! I highly recommend Marlin for any glass projects.

A good family-run company specializing in mirrors and shower doors. Having renovated my ensuite and secondary bathroom showers, I wanted glass enclosures. Tom gave good guidance about choosing the glass, and in their showroom he explained the different types of doors/hinges available. I recommend them without any reservation.
UPDATE: I had a minor problem (with shower frame, not their product) and Tom came and fixed NO CHARGE [https://homestars.com/companies/215526-marlin-mirror/reviews/639216]

horrible experience. They came back 3 times to reinstall and still could not get the measurements right for the bathroom mirror. Measuring person does not communicate with the installers. Worst of all they installed a tempered glass sliding door with a top rail that was mounted with plugs onto empty drywall with no support. At any moment it could buckle and fall over and break. It is causing a danger to my toddlers, they are not in a hurry to remove this dangerous hazard that they have caused in my home.

Have worked with Marlin on other projects before this one. This was my house and they did 4 full bathrooms with glass showers, mirrors, modern glass railings and some glass partitions.
They always deliver a great, competitively priced product with excellent service. Tom is always great with design ideas and is meticulous with their installs. Would highly recommend them!

Worst service I have ever received. We asked for the door and they said average 4-5 weeks. We were okay with waiting but it took almost 6 weeks and the tracks weren't even ready by that time. It took an additional 2 weeks to get the tracks so a total of 2 months for all the items to be ready. We had a couple complications along the way. They don't aim for customer satisfaction. Things would be ready and they would not contact me and I had to keep calling and checking for my items--while some things were lost in the storage room. Worst service. I wouldn't recommend them to anyone.