Maple Stone

Can’t really recommend Maple Stone since they just don't have good customer service and follow-up. Miroslav (the dad) is great. He is meticulous and exacting, when it comes to installing the fireplace mantel. Unfortunately the mantel started cracking soon after installation due to the heat of the fireplace put in by Paul. Maybe it was large a fireplace? who knows?… but it cracked the mantel base and sides. This started a nearly two year back and forth with various sections of the mantel being replaced. We even tested a piece of new mantel material for Miroslav for about six months. They were spending a lot of time on this installation but Paul made us feel like it was our fault that the fireplace was cracking. Small cracks have begun to appear (see photo) recently. I asked Paul to come over and fix them since, really, the mantel was fairly new but he didn’t want to. We have always had problem with the remote but he wasn’t very helpful in that area either.