1 review Oakville, ON Joined 2015/07/25

10/10

Heating & Air Conditioning review in Oakville

07/25/2015

Our furnace broke down last week during the heatwave. We were put in touch with Michelle from Lougheed who was super helpful and responsive and able to schedule us in quickly for the repair. Brad came outside of the normal working hours to fix our furnace. He did a great job, was on time, quick and informative throughout and we are super happy. Thank you so much for all your help! We really appreciate it. I will absolutely recommend Lougheed to my friends and family in the future.

Job Price

Approximate cost of services:: $375.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response: Thank you for your kind words Pamela, we are glad we were able to get your system up and running quickly so your family could get some reprieve from this heat we have been experiencing recently. We strive to provide excellent customer service and really appreciate the positive feedback! Thank you!

Chris in Hamilton

4 reviews HAMILTON, ON Joined 2012/02/29

First Review

10/10

Furnace repair

Heating & Air Conditioning review in HAMILTON

02/29/2012

This company originally installed my furnace and air conditioning over 17 years ago. The product has performed well, on a couple of occasions we have had no heat due to igniter failure. Most recently we lost heat due to a clogged water line. I called and had someone at our house within 20 minutes. He sourced and repaired the problem without part replacement, actually serviced the failed part, which is pretty much unheard of these days. Very polite and professional!!!

Job Price

Approximate cost of services:: $100.00

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Company Response: Hello Chris! Thank you very much for the great feedback. We must apologize for our tardy response, while our HVAC techs are highly knowledgable and experienced in the work they do in the field we must confess we have been slower to get with the "on-line times" here in the office, but no fear we are now here! We really appreciate your feedback and are happy to hear we were able to fix your equipment and your experience with our tech was so positive. Thank you again!

Lougheed Heating & Cooling Ltd

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