“At Lifestyle, we proudly stand behind our products. We take care of each project from start to finish for a quality and worry free installation.” This quote from Lifestyle does not represent my recent experience. The door installation was done June 6 and I immediately noticed scratches on the screen door handle as well as scratches on the door itself. I was also not happy with the plastic tab to hold the door open. I contacted the company and to date (October) the work has not been fully completed. The technician who came and assessed the situation came back with replacement handles and no paint to fix the scratches on the door. I have had other work done by this company in the past and if there were problems they could be reached, they responded to messages and fixed the problems. The new normal is now leave many messages and if you are lucky someone may get back to you but that does not mean anything will be done. Sad to say that the one remaining window I have left to do will not be done by this company. The quality control has gone down and customer service is a thing of the past.
- Approximate cost of services:
- $2,994.00
- Company Response
Hi France, thank you for writing your review about your experience with Lifestyle Home Products. My name is Jen and I am part of the Customer Care team here at Lifestyle. When you have a moment, I would like to address these issues with you. Please feel free to contact me at 1-800-465-0593 ext 248. I look forward to speaking with you.