Terrible service and broken promises
DO NOT SHOP HERE. Received the wrong colour sofa. Made me pay in full wait 6 weeks for delivery and then said nothing they can do about the wrong colour as it was a custom order. The drivers tore the dust cover when installing the legs and put 3 chips on the legs. I then purchased a coffee table, they sent me from Brampton to Kitchener to pick it up as they had no stock in Brampton and I did not want to wait 6 weeks for the table. Of course again, I had to pay for the table in full before I received it. The Salesperson got the store wrong. The stock was in Kingston not Kitchener. Vivian the customer service manager was sorry for my convenience and offered me free delivery of my coffee table and a $50 gift card. Of course the gift card did not show up this past weekend with my delivery. I called this morning and now they say they have no record of anyone agreeing to give me a $50 gift certificate. STAY AWAY FROM THIS FRAUDULENT COMPANY. YOU WILL CONTINUE TO BE DISAPPOINTED,.
- Approximate cost of services:
- $2,600.00