When I had to briefly turn off our house water supply to check for a faulty shower faucet, upon turning the stop valve on again it started substantially leaking. Within half an hour of speaking with Tom at Leaside, he sent Rick Phillips who immediately assessed the situation, arranged for the city to close off our water service in order to make repairs and gave us a lot of additional advice on preventative maintenance on other plumbing issues in the house that we needed to look after. Extremely thorough, excellent communication, an old school professional in the best sense worth his weight in gold.
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- Company Response
Thank you Mark. I'm glad Rick was able to help you out so quickly.