LawnSavers Plant Health Care Inc

Thanks for your encouraging feedback to demonstrate the value of our annual service for those looking for a green and sustainable healthy lawn.
We look forward to continuing to serve our amazing customers with service that makes you say WOW!

Thank you for your great feedback. When we have excellent customers like you who truly follow their part of our partnership commitment. We can all celebrate a Thick, Green and healthy lawn that is awesome for the environment!

Hi Abdulrehman, I'm sorry you are unhappy with the results so far since you started on April 17th of this year with your lawn that had pre-existing significant amounts of crabgrass, creeping charlie and bare spots.
This is only your first year with us and we are very clear that meaningful results take more than one season to grow, AND you must do your part to follow our recommendations. We have been recommending Power-Seeding for bare spots on every single visit since you started with us. In the absence of seeding to grow a thicker lawn with more resilient grass seed varieties, you will continue to have weed growth, bare spots and poor results even if you were doing your part with proper mowing and watering.
This is not different than if someone is not exercising, not eating healthy and not drinking enough water, you will continue to be sick and unhealthy.
Its unfair to call our technicians analysis and recommendations 'marketing materials'; that is the equivalent of calling your Doctor's advice and prescriptions an upsell or marketing.
Purchasing a standard package from us does NOT fix significant pre-existing issues, nor Guarantee results or give instant fixes without your active partnership and the factor of time. We still strongly recommend PowerSeeding and more regular mowing at the correct height to get the best results.
We'd be happy to continue working with you to show you how we are able to grow great results for over 30 years IF and WHEN our customers actively participate in partnership with us.

It was great to finally meet you onsite at your house Craig. I'm sorry that some critical personal issues required attention first.
I'm confident based on the way the lawn looks that we are making great progress and have a great plan moving forward.
As always, we will always stand behind our work. If we mess up, we will be there to fix it.
We will always aim for perfection, but if we fall short, you can always trust that our promise to be a 'human of our word' means we will stand behind that word to ensure we are always there to resolve any issues for you.
That's how we have been able to sustain our reputation for over 30 years, and how we will continue to grow for 30 more!
Thanks for your consideration.

Thanks Cyndy for your great feedback. We are pleased you find great value in our efforts to educate and partner with our clients to achieve the successful results you are looking for in a lawn health care company. We appreciate you recommending us to your friends and neighbours.

Thanks for outlining some of the great features of our lawn care service. We pride ourselves on our people.
Our main goal is create productive partnerships with our clients to grow healthy lawns together.
We appreciate your recommendation to your friends and neighbours as this is the main way that our small, homegrown family business is able to grow.

Thanks for your great feedback. We were happy to help you get your trees get back to health.

I'm sorry you are unhappy with our service Brian. For some reason my response to your review did not post earlier in the year. I still would like to be able to make things right for you. It does indeed take 2 years to see results with organic lawn care when taking over thin, neglected and weedy lawns, and requires active partnership.
If somehow we failed, we like to know and fix it.
Please reach out to greatservice@lawnsavers.com with your address and full name so that I can personally address your concerns.
Kyle

Thank you so much forbyour great feedback about your lawn care service with us. We appreciate great partners like you who out in the work to help make us look good. please email us at greatservice@lawnsavers.com so we can assign an address to the great feedback and thank the technicians involved.

Wow- thank you for outlining your positive experience with LawnSavers for your lawn restoration and continual care.
It never gets old for us to hear how partnering with great clients like you grows excellent results for a greener, thicker, healthier lawn, and a greener environment for all of us to enjoy!