Lawn Buster

Landscape Contractors & Designers
Richmond Hill ON L4C 9E7
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Reviews for Lawn Buster

Average customer rating:
8.9 10 (38 reviews)

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Steven from Richmond Hill
Steven from Richmond Hill
1 review Richmond Hill, ON
10/10

Lawn Care

I have just signed up with this service this winter and am completely satisfied. They are here in a timely manor and are always willing to help out when I need extra service. I will definitely have them do my lawn service in the summer. For the price I pay I don't think I could get this service with another company. The drivers are friendly and always take time to say hello. A great company and wonderful service.

Approximate cost of services:
$350.00
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mike from Richmond Hill
mike from Richmond Hill
1 review Richmond Hill, ON
9/10

Snow Plowing

I have been using Lawn Buster for the last 3 years and they have exceeded my expectations. The first year I had the basic service, and my snow was removed well within 8 hours. The last 2 years I have had the premium service (within 4 hours). This service better met my needs. Another satisfied customer!

Approximate cost of services:
$400.00
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Company Response

Thanks Mike, we try to offer the best quality service we can. Our number 1 goal is to make all customers satisfied.

Thanks again

Cameron from Richmondhill
Cameron from Richmondhill
2 reviews Richmond Hill, ON
2/10

Snow Removal

This is the first year I have been experiencing Lawn Buster snow removal services. My experience, however, has not been very positive so far. It is now February 2015, and this year we have only had two snow falls.They do not deliver the services within the time frame agreed upon, their service is incomplete (e.g. they shoveled the driveway but not the walkway, which is part of the plan), they could not be reached and are not responsive (e.g. they have not responded to any of my several calls) and their staff were unfriendly when they finally showed up and were questioned. I hope their service improves; otherwise, I am not going to use their service in future.

Approximate cost of services:
$450.00
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Company Response

On this event, snow was well over 30cm. Our drivers were sent out to clear driveways only to allow customers to get out and do whatever it is they need to do. On our second visit of the day driveways and walkways would be cleaned as agreed. We made two visits to the property within 6 hours. We do our best to get to our customers as soon as possible, keeping safety first. Our office clearly indicates on a voice message the time the snow stops and the time within the trucks will arrive as agreed in the contracts. Our goal is to make every customer satisfied, and we will never leave customers without service. However under major snowfalls such as the above, it may take longer than expected to complete service but the jobs are always Complete. I thank you for your business

Lynn from Richmond Hill
Lynn from Richmond Hill
1 review Richmond Hill, ON
10/10

snow removal and lawn care

I was checking up on another company and came across Lawn buster and was surprised by the snow plowing reviews. I have used their services for over 10 years. This has been the worst winter in 20 years and Lawn Buster has always cleared our driveway and walkway on time. They have been exceptional with their commitment to quality of service. My husband and I are very please and highly recommend them to everyone in richmond hill. Their staff are always pleasant and very easy to speak with. I use them all year around. Thank you Lawn Buster for making this winter a little easier to deal with, now please bring on the spring weather!

Approximate cost of services:
$400.00
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Company Response

Thanks Lynn, its always good to get good feedback. We do our best to complete our job well and on time.

Debbie from North York
Debbie from North York
1 review North York, ON
10/10

Snow Removal and Lawn Care

Lawn Buster has taken care of my Property for as long as they've been around. Both snow removal as well as Lawn maintenance. First in North York and continued when I moved to Richmond Hill. They are knowledgeable, efficient and lucky for me....reasonably priced. I have recommended their services to Friend's and neighbours all of whom are pleased as well.

Approximate cost of services:
$295.00
1 of 1 people found this review helpful.
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Susan from Richmond Hill
Susan from Richmond Hill
1 review Richmond Hill, ON
9/10

Lawn Maintenance/Snow Removal

I live in the Bayview Hills area of Richmond Hill, Ont. and for the first time I used the services of Lawn Buster Property Services to maintain my grass cutting etc. for the 2013 spring/summer/fall season. Their service was beyond my expectation and am confident that that having signed up for their "Personal Touch" winter snow ploughing season that I won't be disappointed. I will keep you posted.

Approximate cost of services:
$400.00
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Company Response

Thanks Susan,
We look forward to providing service for you in years to come. Our staff is properly trained and is always eager to provide service. We take pride in our work

Martha from Richmond Hill
Martha from Richmond Hill
1 review Richmond Hill, ON
10/10

PROPERTY SERVICE

My husband obtained the services of Lawn Buster for our lawn maintenance when the company started up in North York many years ago. Several years later we had them look after our property year round until they relocated to Richmond Hill. We ourselves moved to Richmond Hill in early 2005 and immediately took on their services once again. We have found this company to provide a reliable service both in their summer and winter programs. Personally we would highly recommend this company to anyone within their service area. Their commitment to their business and customer satisfaction, not to mention their fair pricing, has seen Lawn Buster succeed in business for many years.

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
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Patty from Richmond Hill
Patty from Richmond Hill
1 review Richmond Hill, ON
0/10

Snow removal

Worst company ever. Did not come to clear the snow until the next day (over 24hrs later) and when contacted were the extremely rude and basically told me "too bad you already paid" I would never ever use them and I warn people that this is the absolutely worst company, service and people to deal with. I had to shovel my driveway being pregnant with 2 little kids which is why I paid for this service and they just didn't show up at all in fact when we called they said they were there at noon which is 100% false as I was shovelling the snow for over 2 hours from 11:30 to 1:30. They decided to come the next day at noon after I had already called and asked them to cancel the contract and give me my money back ($250) to which they replied forget it you already paid.
This company awful you should never take more customers than you can deliver to, and at least have the decency to apologize and offer some sort of compensation or discount for the future, instead they chose to be extremely rude. They do not deserve to be in business.

Approximate cost of services:
$250.00
2 of 4 people found this review helpful.
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Company Response

Worst company ever!!! This tells us that Patty is a very UNHAPPY person in life, meaning that she has been threw many, many snow ploweres to use the word WORST. This customer just signed up the last week of Feb 2013, fired her previous company cause PATTY was not happy with the job she was getting. Our snow plowing programs are a response time of within 8 hours after a snow fall.
This customer claims she had to clean her driveway between 11:30am and 1:30pm Feb 28 which is not true. If the customer did decide to shovel her driveway, it would be her choice to clear her driveway as it would only have been 2 hours after a snow fall. She also claims we have too many customers, fact is that all homes are complete within 8 hours after a snow fall, which is an amazing response time and it is very clear on all our contracts. When she claims we came the next day March 1 at noon, we did because another snow fall took place early that morning (March 1).
Once again we attended the property well within the 8 hour response time. She wants her money back the simple answer is NO. We always attended her property within the 8 hour time frame. We delivered our services as promised, in 15+ years we have never let down a customer and not plowed with in the eight hours. We do offer another program for customers who need service within four hours that was also offered again to this customer.
We strive to make every customer happy in this case the customer was unclear of what she signed up for. We delivered our service as promised.

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