La-Z-Boy Furniture Galleries

We took advantage of the free design services for our new condo. They worked with us to optimize our small space, obtain the colour scheme we wanted with the awesome feeling Tribeca Sofa and match the reclining love-seat to the couch. The furniture was made to our specifications, and ready on time for our move-in. Excellent service and products.

My experience with La-Z-Boy is not a particularly friendly experience. Back in March of 2010, I went to the Vancouver location to purchase a coffee table for my new home. The service was quite friendly and that is something to be noted. I brought my truck the next day to pick up the coffee table (which I was told in stock) and was then told it was on back order. I call approximately 4 weeks later and they tell me the table is being shipped to the location. I call another 4 weeks later and I realize that "being shipped" was merely an excuse as an order for my coffee table had not been actually placed into the system. In the end, I asked for my deposit back and have not returned back to La-Z-Boy Furniture Galleries.

I purchased a beautiful tan suede chair at La-z-boy Furniture Gallery in Richmond last year. The staff were very helpful in choosing a design that matched the lines of an existing sofa and a complementary colour. I was able to choose a design that has prompted many people to ask whether the two pieces are a "set". There were lots of colours to choose from. This is not your grandfather's La-z-boy -- it's sleek, modern. Check out the Todd Oldman line in particular. The delivery process was very smooth. My only quibble would be that it took a good 10 weeks for delivery. However, the chair is exactly what I wanted and I would do business with this outfit again.