Long story short. This company had admitted their product is garbage. They are so far behind on emails - they are over 2 weeks behind. In a city of 800k people. Your furniture must be cheap to have over two weeks of built up emails in your warranty department built up. I bought new, it was delivered broken, and they will only fix. Not replace. Had I wanted something to fix - I would have bought off kijiji and saved thousands on my wallet. Avoid this place if you can.
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