I'm really happy I went to Kingsway... they created a custom solution for my patio doors that are 11 feet wide by 8 feet tall... and the blinds look beautiful. They were so helpful and knowledgeable in planning the unique solution... I simply could not have gone to home depot or blinds to go. Better still, they did a masterful job at the custom installation, and it was included in the quote. They came when they said they would and the installer was very professional. So 6 months after the installation the pull string on the Hunter Douglas roller blind snapped... it's still functional, but the problem is being a custom installation, I can't remove the blinds to take it in under warranty. I called them and they said I had to uninstall myself and bring in the blinds... I feel they installed it and they should come out and uninstall. I would also say this the second time I've had defective issues with Hunter Douglas brand... they are overrated and overpriced in my opinion... for such a quality blind, the pull string is so cheap. Anyway, I would go to Kingsway again and I would recommend them because my situation is so unique based on a custom installation. I'm a little disappointed at the after sales service, but I cannot complain about their expertise and installation in the first place.
- Approximate cost of services:
- $1,700.00