Ketteringham Heating Inc

Another reputable company had come to fix my furnace and said it needed to be changed immediately, but when Jason came to give a second opinion, he verified the CO levels were good and no new furnace we needed. Instead of paying out 10000$ + for a new furnace--and no heat in bitter cold for 3 days!--he verified the system, fixed the pressure, ensured the boiler was cleaned out and checked everything was OK.

Jason, the owner, is not in a hurry to sell new equipment but prefers to keep the current system running if it is cost effective.

Keep up the great service, Jason!

Jason also responded to our call within a few hours. Service response is essential after purchase and Jason came even though we were first time customers.

good work, honest, reliable, reasonable prices compared to others, good old fashioned company, thanks thanks thanks thanks thanks good job great guys good staff OK for me thanks you thank

Have hired Ketteringham folks several times over the last 23 years or so. Installed my first boiler and its replacement last year, dealt with a cracked hot water rad emergency 2 years ago and today installed a new hot water heater. Always good advice, excellent service, fair pricing, and they arrive when promised and do as promised. Always very happy with their service. I recommend them often. Always a pleasure.

Matt and Elham came to service and make solve a heating problem downstair with new rads. They were prompt,friendly, very competent and cleaned up. My boiler has been serviced and my heating problem is solved. I'm a happy customer and would recommend this firm and their staff in a heart beat.

My daughter had moved into a new house and was not familiar with the heating system. She was pregnant, had to go out of town on a business trip, and with a spell of cold weather concerned with the frigid indoor temps. Ketteringham was busy with many calls but helped us out - showed me the workings of the boiler system and patiently answered all of my questions so that I could relay the answers to my daughter. Reasonable rates. A first class company - thank you and A+ for customer service!

This is my 5th time using Ketteringham. Steve and his crew are very, honest, and reliable, and they do a great job! I highly recommend this company to anyone. 1st class service.

Referred by a friend who raved about the company . The technician showed up on time, was professional, efficient and a pleasure to deal with compared to the company we used to use. Highly recommended.

Ketteringham Heating replaced my old boiler with a new unit. I give them the highest rating and will definitely use them in the future. The quality of work was excellent, they showed up on time, left premises neat and clean, performed the work as contracted. The organization is great to deal with. They are very friendly and polite. I will be recommending this company to my friends.

My circulating pump, which sends the hot water from the boiler up to the second floor, gave out. Some rads were warm and others were stone cold. A few months ago i had repaired the pump, but this time another component broke and i didn't want to waste any more money on it. Steve had been to my house before for the initial repair and he had given me his cellphone number; so when i needed help, i called him directly! Although he was booked with another job, ketteringham managed to switch things around and let steve come to my house. He is very knowledgeable and pleasant and advised me to get the more expensive "armstrong" pump because it will last longer. As well, steve was able to reconfigure the shut off valves and get some heat flowing into the basement rads. The labour charge was very fair and I would highly recommend steve and ketteringham.

We have been using this family run company since we moved into our house 26 years ago. Their service has always been 5 star but I must say that during the blackout following the ice storm they went to 10 stars!!! The short version of our long story is that I phoned them to see what we should do about our system. Jason, a 2nd generation Ketteringham, told us should drain our hot water gas system so rads etc won't freeze. We are far from a mechanical family but Jason kept calling us every 1/2 hour or so to make sure the procedure was coming along. It was taking a much longer time than he thought so Troy, one of their wonderful specialists came by to make sure all was going well. Initially Jason did not wish us to pay for the service if we didn't have to & tried to do it all by phone, but I was getting very nervous about this procedure. Troy did not take a cent at the time, Ketteringham just wanted people to get up & running & worry about payment later. We just received our invoice & they greatly reduced the charge. Can you imagine? I have heard of people gorging folks that were in distress during this time & this fabulous business was taking a cut to provide for those of us who were stressed & in need. If you have a furnace system that they can service you MUST use these passionate, knowledgeable, wonderful folks