Joyce Heating Service Ltd

Heating & Air Conditioning
Burnaby BC V5H 1C5
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Joyce Heating Service Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Joyce Heating Service Ltd

Average customer rating:
9.8 10 (172 reviews)

Sort by

craigcollins164 in Burnaby
craigcollins164 in Burnaby
0 reviews Burnaby, BC
10/10

New Furnace

I have used Joyce Heating a number of times at different locations and always found them to be very efficient. You can always rely on the job being done right at a reasonable price. Craig.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for your continued business and review, it is much appreciated. Happy Holidays!
Diane

Private User
Private User
Private User reviews Vancouver, BC
10/10

new furnace installed

Joyce has handled our heating servicing for years. When we needed a new furnace they gave us great advice, did not try to upsell us. The installation went as smooth as can be. They came back to adjust the fan no questions asked. They're prompt, friendly and really care about the customer. Couldn't be happier with this company.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for your continued service and review, it is much appreciated. Customer care is what keeps us going strong. Stay healthy and Happy Holidays!
Diane

hquan69 in Burnaby
hquan69 in Burnaby
0 reviews Vancouver, BC
10/10

Great service and quality of work

Joyce Heating replaced an mid-efficiency gas furnace with a high efficiency one. They clearly explained the costs and steps involved. They came as scheduled and completed the work in one day. All the paperwork for permits and rebates was provided. The installation was very neat and tidy especially putting in the new vent line through joists and an external wall. A professional job and Joyce Heating would highly recommend

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your review and business. Happy Holidays!
Diane

Mike in Vancouver
Mike in Vancouver
2 reviews Burnaby, BC
10/10

Natural Gas Heating System Repair

We have been a happy customer of Joyce Heating for some time. We have a really old gas heating system, and like even new systems requires occasional servicing to maintain working order. This time, the heating fan did not come on, and we have no heat during these cold days. Contacted Joyce, and Dave was able to come the same day. He quickly found the problem (the automatic fan switch) and replaced the faulty part. Problem solved. The cost including parts and labour was very reasonable. Dave wore a face mask during the visit, showing social responsibility during this pandemic. We completely trust Joyce. Highly recommended!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hello Mike
Thank you again for your business and your review is much appreciated. We are glad we were able to help on a timely manner.
Diane

pkutney in Vancouver
pkutney in Vancouver
0 reviews Burnaby, BC
10/10

Very reliable

I have used them for years. We don't trust other heating contractors. Mike, Diane and Dave are excellent, and we agree with the high ratings they have. They just installed a new furnace for us, and we are quite happy.

PK, Burnaby, BC

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello
Thank you for your continued business and your review is very much appreciated. Enjoy your new furnace!
Diane

Brian & Dwight
Brian & Dwight
1 review New Westminster, BC
10/10

Hot Water Tank replacement and Furnace Maintenance

The hot water tank failed overnight and called Joyce on Sat morning asking for emergency service. We got a call back within the hour and Dave came out a couple of hours later determined the trouble and replaced the hot water tank. New one is excellent and we were very happy with the service on an emergency basis. Joyce has being doing furnace maintenance for us for about 5 years and we are very happy with the service. Thanks Joyce Heating.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you Brian and Dwight for your continued business and your review is much appreciated. We are happy to have been able to help on a timely basis for you.

Diane

Ruth in Burnaby
Ruth in Burnaby
3 reviews Burnaby, BC
10/10

Water heater and furnace installation

Good service all around, from the estimate to installation. We were given a few options to choose from, and did not feel pressured to take one option over another.

The installation team arrived promptly on time and worked quickly to install the water heater and furnace. We were very pleased with the service.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Ruth for your business and review, it is much appreciated. Enjoy your new system.
Diane

Andrei in Burnaby
Andrei in Burnaby
1 review Burnaby, BC
10/10

Water Heater Inslallation

I called on a Monday and had a new water heater installed the next day. The service technician did a great job. The heater works well, and they made sure to strap it into the wall for seismic protection, something that was lacking with my old heater. We are very satisfied.

Years ago, Joyce fixed our old furnace, and it has been working great ever since, which is why I chose Joyce again (when I eventually replace the heater, we will definitely go with Joyce).

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hello Andrei
Thank you for your continued business and review is much appreciated. Glad to hear your water heater and furnace has been working great for you.
Diane

DLissimore in Burnaby
DLissimore in Burnaby
1 review Burnaby, BC
8/10

Excellence all around

A previous firm gave us a quote then refused to install. Then Joyce Heating came with good quotation, found an issue 4 other firms missed, and followed through with excellent installation. I would certainly recommend them - and use them again if needed.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business and review. Glad we were able to get this furnace installed for you. Is there anything we could had done better, to have received a 10 star rating? Please let me know, as all information from our customers to make us better is important to us.
Diane

dydenberg in Burnaby
dydenberg in Burnaby
0 reviews Pitt Meadows, BC
10/10

hot water tank install

They charged what they quoted. They arrived on time.
Service was quick and installers were professional and polite.
No complaints about the product installed and they gave good advice on maintenance.
I would use Joyce again.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for your business and review, it is much appreciated!
Diane

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joyce Heating Service Ltd

Welcome to Joyce Heating Service Ltd. We are a family owned and operated heating business established in 1960. We service and repair all makes and models of gas and oil furnaces. As well as installing furnaces, hot water heaters, tankless water heaters, Heat pumps, air conditioning, gas fitting and hook up of gas stoves and BBQ's, and some small sheet metal work across most of the Lower Mainland.

CATEGORIES
Heating & Air Conditioning, Gas Line Installation, and Fireplaces
PRODUCTS
Furnaces, Boilers, water tanks, tankless water heaters, heat pumps, air conditioners, thermostats, filteration systems, filters, oil tanks
SERVICES
All Makes and models: Natural gas furnace and boiler service, repair and installation Oil furnace and boiler service, repair and installation Natural gas, Electric and Oil water heater service, installation Heat pump and air conditioning installation gas fitting sheet metal work
BRANDS
Lennox, Coleman, Goodman, Armstrong, Airco/Olsen, Rinnai, Navien, Rheem, Bradford White, John Wood, Giant, Honeywell, Robertshaw, White Rogers, Healthy Climate
SPECIALITIES
Residential Heating Specialist for over 63 years
WEBSITE
http://www.joyceheating.com
YEAR ESTABLISHED
1960
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, Cash, credit card, E-transfer
LICENSES
Gasfitters "B",Gasfitters "C", Gas Contractors License
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on job
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.