- Approximate cost of services:
- $2,100.00
- Company Response
Mr. Armin, we had the honor of being your family and friends' movers for years, it really saddens us to see this happen. Once we were notified, we spoke to the mover and the team multiple times. The mover insists he is innocent, but we also believe you won't falsely accuse someone. The mover is no longer working with us. We will continue being fully co-operative with you. In our 22 years of business, it's the first time this had happened. If we knew were handling the high valuable silverware in advance, we would definitely offer an appropriate level of insurance coverage, and inventory the silverware with you together to ensure everything arrives safely. We always try to make offers in goodwill, but in this unique case, even $500 won't cover the cost of 1 spoon. For ultra-luxury brands, we often have no idea of the value until we were told otherwise.