Kelly's Heating

Heating & Air Conditioning
Toronto ON M4G 3A6
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Reviews for Kelly's Heating

Average customer rating:
9.7 10 (119 reviews)

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Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

Honest and Reliable

My family has been using Kelly's heating since the 1990s and they've always been great. They're fast, responsive, proactive and helpful. I never let anyone use another company, we had so many problems before we found them.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind feed back Mike! It has been our pleasure to deal with you and your family over the years.

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Sarah in Toronto
Sarah in Toronto
1 review Toronto, ON
10/10

Oil to Gas Conversion

Knowing nothing about HVAC, I wasn't exactly sure where to start with converting my home from oil to gas. My partner had used J Kelly's in the past and spoke very highly of their client service and friendly nature. J Kelly's was absolutely fantastic to work with. We had a tight turnaround on the work that needed to be done, and J Kelly's was very accommodating with our timeline. They were professional and worked diligently to get the work done quickly while being very respectful of our home.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Sarah. If you have any questions regarding the new system do not hesitate to give us a call.
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

jeremy.dupuis in Toronto, Ontario
jeremy.dupuis in Toronto, Ontario
1 review Toronto, ON
10/10

3 service calls - amazing service!

I've used J.Kelly's on three separate occasions and each one has been great. They are professional, on-time, honest and have an incredible amount of integrity. They fixed my AC once (solenoid), diagnosed a simple switch issue when my furnace died, and replaced the circuit board on my furnace all within the last 12 months. On the last service call, I asked them to check my humidifier, and they told me it died. Instead of upselling me on a new one with install costs, I purchased one directly from them and Neil even walked ME through the electrical install after calling to see how I did with it. Incredible group of folks that just do great work.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We really appreciate the kind feedback Jeremy. If any other matters pop up we are just a phone call/email away.

My best,

Neil Kelly

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

SMorris Toronto
SMorris Toronto
2 reviews Toronto, ON
10/10

New Boiler

We were very happy with the service and support we received from Joseph and Neil Kelly, they helped us find the right product for us and happily answered all of our questions. The installation went very well, the crew was on time, very thorough and very clean and tidy.
We highly recommend J. Kelly's Heating

Approximate cost of services:
$10,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review. It was our pleasure to work for you family. If any questions arise regarding the new system do not hesitate to contact me at any point.

Regards,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

maria in Leaside
maria in Leaside
5 reviews Toronto, ON
10/10

Pressure Test

Scott arrived promptly and did a full pressure test of my gas lines, all with a smile and a passion for what he does. Another company told me it would take 3 hours and Scott did it in less than 1/2 the time. He also noticed the furnace exhaust pipes outside were not properly installed and he proactively fixed them. Proficiency and passion coupled with honesty - can't ask for more.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Maria,

I am glad to hear you were happy with our service. Scott is a very hard worker and he too appreciates your feedback. If any other heating, air conditioning or gas line issues arise please do not hesitate to contact us.

Thank you for taking the time to write a review.

My best,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Lynn in Toronto
Lynn in Toronto
6 reviews Toronto, ON
10/10

Excellent Company

I have met both Neil and his father. I recently a gas line installed for a new stove. They did a neat, professional job. Vas went beyond the call of duty to help me with my new stove. Neil is always available to answer any questions. He thoroughly explains everything. I recommend them.

Approximate cost of services:
$750.00
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Company Response

Thank you for the review Lynn. We appreciate your business.
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

maia in Toronto
maia in Toronto
1 review Toronto, ON
10/10

New Furnace

What an incredible experience beginning to end. The exceptional customer service, impeccable workmanship and incredible results make J. Kelly's a trusted company I would recommend to everyone. Thank you so much

Approximate cost of services:
$5,000.00
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Company Response

Thank you Maia! You were a pleasure to work for. We really appreciate you taking the time to write a review.

My best,

Neil Kelly

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

acumming from East York
acumming from East York
1 review Toronto, ON
6/10

Furnace Not Working

Company came highly recommended. We are not cost sensitive. Attended our house and said all we needed was a new "flint". Did not have the part. Ordered it but did not arrive on time. Once arrived came to install it. Then did significant other work without confirming instructions, and installed significant other parts, and asked for approx. $1000 when no quote had been provided. Not the way to do business at all. Felt like a typical rip-off. But - company owner intervened and resolved the matter for us. It may just have been an honest misunderstanding. They did good work - just make sure to get a quote in writing up front.

Review has 1 previous version
Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the feedback.
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

Christine Sampson from Toronto
Christine Sampson from Toronto
3 reviews Toronto, ON
10/10

Replace boiler

The boiler was serviced on Dec 23rd in the morning and deemed hazardous due to high levels of leakage of carbon monoxide. Regardless of this very bad timing Kelly's Heating was able to secure a new boiler and an entire team in install it on Dec 24 . Arriving at 7 am and leaving just after 2pm all was completed perfectly in a friendly professional manner. Excellent service. Thank you for getting me heat for Christmas Eve.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review Christine! Tight timelines is not an issue. I am glad we were able to get the new system up and running for Christmas Eve.

If there is anything else you need from us please do not hesitate to call or email at any time.

Regards,

Neil Kelly

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

blake maxfield from Toronto
blake maxfield from Toronto
2 reviews Toronto, ON
10/10

Boiler replacement

Our boiler died in early March of 2014 during the especially LONG and COLD winter. J Kelly had a great price, got to us very quickly, and got us heat the same day that they started working. A huge relief with a newborn in the house. These guys are great. I would not hesitate to call them again, now that I have hired them and experienced their great work and service. I even met Joe Kelly himself.

Approximate cost of services:
$6,000.00
Any advice to offer fellow homeowners facing a similar project?
Don't call the biggest company around - their prices are also big, and the maintenance plans will inflate your costs. Call the independent small business owners like J Kelly - and get quotes from at least three. But MORE IMPORTANTLY get references for the company. Better prices. Better service. A personal connection. You can't go wrong.
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review Blake! "Word of mouth" is very important in our industry. We really appreciate you taking the time to write about your experience.

I am glad we were able to help.

My best,

Neil Kelly
Kelly's Heating
https://www.kellysheating.ca/
416-483-8077

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kelly's Heating

Way back in 1981, Joe Kelly made his first house call in his own neighbourhood of Leaside.
J. Kelly’s Heating has been a family run business ever since, with Joe’s son Neil joining the team in 2006. We have built our client base, one family at a time by always putting customers first. We know many of you by name and face, as you know us; we’re even trusted with keys to some of your houses.

OLD-FASHIONED CUSTOMER SERVICE - LATEST TECHNOLOGY...
We’re old-fashioned in customer service but forward-thinking in our technology. We’re an industry leader because we love what we do.
When you choose J. Kelly's Heating, you choose 40 years of honesty, pride in our work and integrity.

We're a name you can trust – just ask your neighbours!

Kelly Heating
Kelly's Heating
J. Kelly Heating
J. Kelly's Heating
Joe Kelly Heating
Joe Kelly's Heating

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
Furnaces, boilers, air conditioners, ductless air conditioners, attic air conditioners (low and high velocity), gas lines, humidifiers, infloor radiant heating, water heaters, tankless water heaters, storage tanks, BBQ hookups, thermostats
SERVICES
Install, repair, quote on all heating and cooling products.
BRANDS
Weil Mclain, Armstrong Air, Carrier, Keeprite, Laars, LG, Luxaire, Space Pak, Mitsubishi, Navien, RBI, Rheem, Raypak, Rudd, Slant Fin, Stel Rad, John Woods, Triangular Tube, Viessmann, York, Lennox, Payne, NTI, Nordeyne, ADP, Air Ease, Aire Flow, Amana, American Standard, A.O. Smith, Apple Nest, Armstrong pumps, Aspen, Bosh, Bradford White, Bryant, Buderus, Burnham, General Air (Canadian General Filters), Coleman, Comfort Maker, Taco, Ducane, Dunkirk, Fujitsu, Giant Water Heaters, Gibson Heating, Grundfos, Heat link, Heil, Honeywell... All makes and models
SPECIALITIES
Boilers, infloor heating, Furnaces, hydronic zoning, air conditioners, attic air conditioners, ductless air conditioners
WEBSITE
http://www.kellysheating.ca
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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