J&S Plumbing Service Inc

Heating & Air Conditioning
1111 Davis Drive, Unit #1, Suite #450 Newmarket ON L3Y 9E5
Write a Review
Write a Review
HomeStars
Heating & Air Conditioning
J&S Plumbing Service Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

51%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for J&S Plumbing Service Inc

Average customer rating:
7.1 10 (90 reviews)

Sort by

Mike from Ontario
Mike from Ontario
10 reviews Markham, ON

First Review

0/10

Plumbing

Unprofessional plumbing company - greedy and incompetent and ill prepared. Office staff are confused with many calls coming in with incorrect billing, scheduling and full of sales hot talk with no substance. Do not use them - give the money to your uncle joe to do the job for 1/10 less their costs. Workmanship is poor - poor welds and seals. Fancy glossy marketing material mean nothing.

They did not come prepared and ill-competent. Charging $190/hr is ridiculous.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Jones from Newmarket
Jones from Newmarket
1 review Newmarket, ON
1/10

Repair to main water inlet

Repair was satisfactory but cost was extremely high. Did not have the required part and had to go get one. Now have the nerve to send me a coupon for $75 off for someone I refer (Friends and Family offer). However this coupon "Excludes dispatch and service fees" so I am not sure what it really covers.
Will not call them again.

Approximate cost of services:
$402.28
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

We are glad to hear you are satisfied with the work we completed. We do our best to keep costs down as we understand unexpected repairs can be difficult for homeowners. The coupon sent to you is our way of thanking you for your business. You can contact us for more information about the coupon. All the best, J&S Plumbing."

Sandra Glass  from Sudbury
Sandra Glass from Sudbury
1 review Sudbury, ON
10/10

Plumbing

This company put an up to date water softener in my house which was required because out kitchen would not drain. It was a long process but we eventually got it (a few bucks later). I found out about this company when I was at a seniors gathering and saw the company name.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to write a review and I am glad that you are happy with the work performed.

Sandra Allan  from Newmarket
Sandra Allan from Newmarket
1 review Sudbury, ON
10/10

Inspection

This company has more than just plumbing for me. They have also done inspections in my home. I have been satisfied with the work they have done for me and I would recommend them to others.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Sandra, Thank you for taking the time to write a review and for your continued business.

Lloyd and Jackie Firth  from Newmarket
Lloyd and Jackie Firth from Newmarket
1 review Newmarket, ON
10/10

Water Softener

This company put in a water softener. They did a great job with the installation. The only problem was there needed to get the adjustments. I found out about this company because I believe they were a dealer for the type of water softener we wanted. We found out all other information about the company online.

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to write a review and I am glad you are happy with the work performed.

Karl Consack from PATUANAK
Karl Consack from PATUANAK
1 review Aurora, ON
10/10

Plumbing and Heating

The experience was very positive. The quote was accurate and the service people were both polite and professional. I was totally satisfied with the work they've done. They did plumbing and heating as they repaired pipes and fixed my heating. The prices were fair and they did exactly what was needed.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to write a review and for being a loyal customer.

Georgie in Zephyr
Georgie in Zephyr
10 reviews Thornhill, ON

First Review

2/10

Plumber

They did some work for me but were not able to finish the project completely so they gave me a guarantee that they were going to come back. When they did come back they sent another person who didn’t understand what was going on. So that person went back to get the person who originally did the job. No one ended up ever coming back and I believe the reason they gave me the guarantee was probably because it was going to end up costing them money. Despite the problems I encountered, the first guy who came did a very good job as he new exactly what he was doing. However, when they found out it was going to cost them $700 they decided to just give up.

I was very disappointed.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello, I am very sorry to hear of your experience and I will be looking into why no one followed up with . We do stand behind our 100% customer satisfaction guarantee.

Frank Pagliaro in Newmarket
Frank Pagliaro in Newmarket
3 reviews Newmarket, ON
8/10

Plumbers

This company installed a washroom in our basement and they did a great job. We found this company by looking around online and decided they were the best. The only thing we wish they could have done was keep the price a bit lower.

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J&S Plumbing Service Inc

A family owned and operated company serving all of York Region and the Greater Toronto area. J&S Plumbing Service Inc offers experts in Plumbing Service, Drainage Service, Heating and Air Conditioning as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in North York?