J&S Plumbing Service Inc

Heating & Air Conditioning
Newmarket ON L3Y 9E5
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HomeStars  >  Plumbing in North York  >  J&S Plumbing Service Inc  >  Washroom Toilet Leaking 5 months after Install
Pedro in Vaughan
Pedro in Vaughan
1 review Vaughan, ON

Washroom Toilet Leaking 5 months after Install

I had them install a brand new toilet for just over 1K in March, the toilet started to leak around the base a couple of days ago. It is under warranty so I called for service. Was told someone would be at my house the following day between 3-5pm nobody showed up or called. I called them and was told that they were running behind but someone was coming. Nobody showed up. Now they tell me someone will call me tomorrow. I am not holding my breath on this. Horrible customer service and talk about not honoring the warranty. DONT USE THEM!!!!

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What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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