home relocation from Richmond HIll to Oakville
This was by far the worst home move I have ever experienced. They were almost 2 hours late, they sent the wrong size of truck, 16ft vs 22ft despite having inspected the contents to be moved. They didn't bring any moving equipment such as dollies, etc with them. Once they unloaded the first load, numerous promises were made that a second truck was the way to pick up the balance of the home contents due to the original truck being the wrong size. My Bill has written right on "2nd load free"...they never came for the second load, never called and will not accept nor return phone calls and/or emails. They would not unload 1st load until I had paid in full.
The damages to our 35" Sony Tv, dressers, dining room table and chairs, etc. was fairly extensive. I have a wood hand crafted dresser which still shows their salty snowy footprints because they were walking on my furniture.
I have sent an email requesting that they send an insurance adjuster, all to no avail.
If you want a stress reduced or stress free, damage free move....DO NOT CHOOSE imove Canada.