I purchased a new furnace from Husky about a year ago. The pricing of the suggested furnace was much lower from the competitors, the installation was done, to my request - immediately and at the same day the house was warm again.
I had an issue with my gas few month later. I called the service, they came, found the furnace is OK and helped me to identify what is wrong with the gas. They have not charged for this service.
Calling for a service is easy and you don't need to hold hours just to speak with a person. The service guys are knowledgeable and helpful.