We recently encountered a problem with our 12 year old air conditioner. After a service call by a local AC service company, we decided to replace the AC instead of repairing it. I wanted to replace it with another Carrier AC and began to get quotes for a replacement. I obtained a quote from a local AC company and their seemed high, and therefore I decided to get several more quotes. I started by going to the Carrier website to get a list of their authorized dealers. I determined which companies were in the area and participated in the OPA rebate, and of this list of companies, I checked on Homestars to see what the reviews of these companies were.
I picked a few companies and asked for quotes. All the quotes I received were in the same price range as the I had received from the local AC company. However, I received the best priced quote from Dimitri at Husky as their quote was over $400 better than the others. What also impressed me was how responsive Dimitri was. I would always get a response back the same day and in some instances within the hour, even during the weekend. I had already contracted with Dimitri / Husky before even some companies had responded back on my initial inquiry.
They came to install on time, and did a very nice and clean installation. They took away my old AC and cleaned up the area they worked in and took away all the boxes. The installers were very friendly and were happy to answer all the questions I had.
Husky also processed my rebates quickly. It has been 3 weeks since the installation, and I have already received my Carrier Cool Cash rebate (in the form of a prepaid credit card)
Despite my nervousness to pick a company off a website versus using the local company that I was familiar with, had dealt with a few times and received good service, as well wondering if the price I received was too good to be true, at the end, I was very happy that I went with Husky Air. They delivered good service, quality work and I am very happy with the money I saved.
- Approximate cost of services:
- $2,950.00