This company will do whatever they can to mislead and ding you with ridiculous fees and make your bill as high as possible. On my bill there was a $120 admin fee, a fuel surcharge on top of their travel time which was far greater than what I expected, $95 for a cardboard TV box and insane packing fees. My original estimate provided by Stephanie meant nothing as I ended up selling all my furniture and no longer required storage. Despite doing this, my bill was the same as the original estimate even though I only had pre packaged boxes and a desk. When I attempted to call the company to discuss my bill, Margaret told me that I had signed and too bad. It is so frustrating that companies like Hudson would take advantage and gauge a customer that had previously used them two times and treat them like dirt. I will never use this company again and suggest anyone considering using them look elsewhere.
- Company Response
Karim, thank you for your comments, we value and recognize your repeated business. As a three-time client you can appreciate that all our estimates are full disclosure. It's always refreshing to see a final invoice less than the estimate, especially when it includes last minute packing services and an extra pick up at a retail furniture shop enroute to your new home. We trust that you've now settled in and are enjoying your new residence.