Hudson Movers

Moving & Storage
357 Kennedy Rd Toronto ON M1N
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HomeStars  >  Moving & Storage in Markham  >  Hudson Movers  >  Unethical Moving Company
Karim from Toronto
Karim from Toronto
4 reviews Toronto, ON

Unethical Moving Company

This company will do whatever they can to mislead and ding you with ridiculous fees and make your bill as high as possible. On my bill there was a $120 admin fee, a fuel surcharge on top of their travel time which was far greater than what I expected, $95 for a cardboard TV box and insane packing fees. My original estimate provided by Stephanie meant nothing as I ended up selling all my furniture and no longer required storage. Despite doing this, my bill was the same as the original estimate even though I only had pre packaged boxes and a desk. When I attempted to call the company to discuss my bill, Margaret told me that I had signed and too bad. It is so frustrating that companies like Hudson would take advantage and gauge a customer that had previously used them two times and treat them like dirt. I will never use this company again and suggest anyone considering using them look elsewhere.

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Company Response

Karim, thank you for your comments, we value and recognize your repeated business. As a three-time client you can appreciate that all our estimates are full disclosure. It's always refreshing to see a final invoice less than the estimate, especially when it includes last minute packing services and an extra pick up at a retail furniture shop enroute to your new home. We trust that you've now settled in and are enjoying your new residence.