Terrible moving company: high price and damage
I've used Hudson movers twice, two years in a row and cannot recommend them.
My first complaint is price. The first move was from a two bedroom apartment to a small house a kilometer away and it was 8 hrs labour and $1,100. The second time I used them I had sold a good deal of my furniture, so there was considerably less to move - again, a very short distance - just a few blocks - and it was still 8 hours labour and this time $1,500. The $400 difference, about a 37% increase, was literally two weeks shy of a year later. I found this to be exorbitant and beyond a typical annual increase.
The larger issue was damage. Several items had minor damage, but I have an antique Korean chest - the only piece of significant monetary and sentimental value (I inherited it when my parents died) - and it had a sizeable piece broken off the base. I was not told when this occurred or I would have at least looked for the piece that had broken off in the truck. Instead, it was placed against a wall in a way that hid the damage, so I didn't realize it had happened until I moved it a couple of weeks later and saw the damaged side. I called Hudson Movers and the woman I spoke with was far from apologetic. She eventually said she would look into it and call me back, but she never did. The total lack of concern I think reflects even more poorly on the company than the damage done.
In my opinion, they failed in every regard: price, service and integrity. I not only can't recommend them, I feel morally compelled to warn potential customers - they're not worth the risk.
- Approximate cost of services:
- $1,500.00