Where do I start...
Unsafe electrical cords on their tools.
Bolt for the floor sander handle (knowingly striped) falling out and having the drum gouge my floor.
Trying to rent me a tiller with a gas leak.
Finally renting me a tiller that you can't remove the tines from to clean because they are so wrecked they won't come off the shaft.
Missing a carriage bolt for the handle hinge on a power rake. (I went and grabbed a suitable replacement from their bolt section, temporarily fixed it myself in front of the guy and rented it anyway. Unfortunately, my fix is still the one in use...)
The repair guy said that they can't keep up with it and are not allowed to get the proper parts (bolts!) externally anyway. Everything is fixed with whatever they have in the store. Major components are order-able, but only after the coat hanger repair method fails...
I only rent there because they are close, and you practically have to be a repair guy to get some of their stuff working.
Oh, this is just 2010 stories. The list goes way back...
- Approximate cost of services:
- $1,000.00