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2/10

Cutting a vent hole through side of house

My mother-in-law needed to replace her range hood in the kitchen. After discovering that the existing hood was not vented properly, I contacted Handyman Connection to core a 6" hole through the exterior kitchen wall. I explained the job, told them that it had to be a 6" hole (to code) and it was going through brick. I was quoted $400 for the service. On the day, the contractor showed up, claimed that he had to charge $500 because the $400 only covered the labour and the additional $100 was for renting the drill and diamond core bit. I have dealt with numerous contractors over the years - some are very good at communication, others not so much. Handyman Connection falls in the latter category. If you decide to hire them, please do not let them increase the price of the service unless they have a legitimate reason to do so.

Approximate cost of services:
$400.00
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Company Response

I'm sorry for the misunderstanding, unfortunately a 6" core bit is not a standard drill bit that's why we had to let you know about the additional rental fee before we had you sign a contract or did any work. Appreciate the feed back and will definitely update our procedures to communicate such charges from the office.