The owner of the company was part of a three company team that we contracted with to do a complete basement renovation (costing a $100k+). After 3 weeks the project started to go terriby wrong. We gave deposits, workers did not show up, when work was done it was not right. What was suppose to take 10 weeks took eight months and never did get finished. The general contractor went bankrupt, Empire kitchens refuced to return calls and Guildcraft "washed their hands of the project" unless we paid them more money to fix the work that was done wrong in the first place. The sales pitch of all three parites working in harmony quickly turned to a "finger pointing exercise". In the end we found Lakeshore flooring who thankfully were terrific and fixed everything they could to make the project acceptable.