Guildcraft Floors

Floor Retailers
Mississauga ON L4Z 1S6
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HomeStars  >  Floor Retailers in Mississauga  >  Guildcraft Floors  >  Poorest customer service
Private User
Private User
Private User reviews Mississauga, ON
1/10

Poorest customer service

Initial sale was good, seemed like a company with experience. Once money was exchanged, lack of customer service was prevalent. Had to get flooring installed in a condo. Guildcraft didn't know where to find specs to provide to condo mgmt for underlay, pretty basic info it would seem. Booked install date 1 month in advance but Guildcraft attempted to change install date 24 hrs before pre-set date saying their installer quit. When new guy finally came to install, he told me Guildcraft do not pay their workers on time and if customer delays payment, then the workers don't get paid either. Beware, Guildcraft also uses other company names!

Approximate cost of services:
$2,000.00
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