Building with many problems. Elevators were never installed properly and constantly went out of service. They had to replace the hoist ropes, which should have lasted thirty years.
The unit was worse, poorly designed bathrooms that constantly leaked. The Superintendent said that he told the new management company, when they get complaints about water flowing out of the bathroom fan, that this is normal. Like I said, poorly designed. We struggled with customer service to fix our shower stall, they kept telling us it was our problem, we weren't using the shower correctly. Finally, after several visits and insisting, they cut a whole in the wall and found that the seal for the shower liner was cut during installation. They repaired everything, free of charge, but it still didn't work well.
Their customer service was responsive, but reluctant to help. They did fix everything, but with the poor design of the bathrooms, wouldn't recommend living here.
- Approximate cost of services:
- $500,000.00