Great Canadian Van Lines

Moving & Storage
Delta BC V3M 6Z7
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HomeStars
Moving & Storage
Great Canadian Van Lines
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87%

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Reviews by rating (past 12 months)

Reviews for Great Canadian Van Lines

Average customer rating:
8.6 10 (179 reviews)

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Robert & Annette in Maple
Robert & Annette in Maple
9 reviews Vaughan, ON
10/10

Move from Montreal to Courtice ON (Dec. 2015)

Unparalleled Professionalism. From the beginning of the correspondence with Kathy to the loading and unloading of the goods. The crew was punctual, polite and EXTREMELY professional. The move was for my in-laws who are elderly. Great Canadian eliminated a great deal of stress for them by making this move so seamless. I have no problem recommending Great Canadian for any move.
Thanks

Approximate cost of services:
$5,800.00
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Private User
Private User
Private User reviews Winnipeg, MB
10/10

Move from Nova Scotia to Winnipeg

I moved from Nova Scotia to Winnipeg, MB on very short notice. The customer service was top notch! Both moving crews I had (in NS and in Winnipeg) were polite, careful, and a pleasure to deal with.
The Nova Scotia crew navigated a difficult lane to access my home without any complaint, were very pleasant to deal with, worked efficiently, and were very careful with my belongings.
The Winnipeg delivery was just amazing. They showed up exactly when they estimated they would be there (TWO days prior)
Very professional, careful and courteous.
The communications I had with the main office were prompt, polite and professional.
I couldn't be happier with the level of service I received. I truly feel that they went beyond the call of duty for me.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for relocating with Great Canadian Van Lines and posting your positive experience - we will pass on your comments to the crews involved.
We hope you are enjoying your new location and that we can be of service to you again in the future.
Best Regards, GCVL Customer Service

etown in vtown
etown in vtown
2 reviews Vancouver, BC
10/10

move Toronto to Vancouver

So glad we chose Great Canadian Van Lines for our second cross-Canada move in five years. Yet again our move went off without a hitch!
Our final total came in under estimate, within the time frame provided and with no damage to any goods or homes. In fact the only breakage came from me during unpacking!
Every aspect of the move was efficient, organized and hassle-free, with quick email estimates, confirmations and answers provided by Kathy. Amar and his crew were amazingly efficient, professional, organized and helpful during the Toronto pickup in 34 degrees dealing with 3 flights of stairs in our Victorian semi, and also at the destination in Vancouver, where they negotiated our spiral staircase with ease (not to mention dealing with parking after Vancouver’s parking permit office left us high and dry!). Please pass on another big thank you to them!
Your professional service made our move as smooth as it could possibly be. If we decide to move again, you will be hearing from us!

Approximate cost of services:
$3,400.00
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Mr Customer
Mr Customer
1 review West Kelowna, BC
2/10

Take the Money & RUN - Long Distance Move - damaged goods - poorly managed company -

Company does not communicate TAKES THE MONEY & RUNS- MOST Important as we are unpacking we are finding DAMAGED GOODS, Drivers rush you when they unpack so it takes time to see the problems - called Management "RICK" - not once not twice but 3 times & would not return my calls , they will probably respond to this review with some excuses - DON'T BUY IT - STAY CLEAR - I WOULD NOT RECOMMEND

Pine bedroom set is all damaged as well as Fabric Chair - straps were placed so tight, imprints into furniture - NICE JOB FELLOWS!!!

Approximate cost of services:
$5,500.00
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Company Response

Hello Spence,
Sorry I'm not sure who you are as you not indicated that. I have been away for the last 10 days so if you did try to connect with me , please give me a call and I will look into it.

apparently the driver tried to make a delivery on the long weekend, you needed at shuttle on delivery and being the long weekend, no trucks were available. Your Shipment was brought to Vancouver and then transported back up to you within the transit guidelines.

Crystal Hare from Toronto
Crystal Hare from Toronto
1 review Toronto, ON
10/10

Cross-country move

I hired Great Canadian Van Lines to move from Calgary to Toronto. After looking into a UHaul, this company was actually cheaper when I took into account the price of gas refills, hotels, and food along the journey. The men who helped pack up my place and move my belongings from the Calgary location were great! My landlords were so impressed with their care and curtesy (they made sure to let apartment tenants go ahead of them in the entrance areas, and took extra care not to ding up the elevators or glass entrance doors), that they asked for business cards to provide to any tenants in our building looking for a moving company. And my landlords are picky people! My furniture was delivered on time, and the guys who delivered it did a super quick and efficient job of getting it in our new place, as my husband had to catch a flight out of town, and we were under a time constraint.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Crystal for your business, and for recommending us to other's. We appreciate it.

K from Prescott
K from Prescott
1 review Mission, BC
10/10

Move from BC to ON

Great Canadian Van Lines rescued our move after previously contracted movers walked off the job. Within less than 15 minutes GCVL located a driver and packing team. Shawn told us he would look after us - and he did. Our move was only 2 days behind schedule and everything arrived on time and intact. This is what customer service is about - going beyond expectations.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your review and we're glad we were able to help you out with your relocation.
We hope you are enjoying your new residence and can be of service to you in the future.
Best Regards, GCVL Staff and Management

Olga from D'Arcy
Olga from D'Arcy
1 review Pender Island, BC
10/10

Move across Canada

We recently moved from Ontario to a small island in British Columbia with Great Canadian Van Lines. This was a tricky move as it involved ferries and shuttles. We interviewed 10 moving companies but GCVL were the ONLY company that would give us FIRM details, numbers and a timeline. Now that the move is completed we are thrilled that everything went exactly as promised. No surprises. The crews at both ends of our move arrived on time on the dates we had been scheduled. The movers were fantastic. They were courteous, kind, friendly and fast. Absolutely all of our belongings arrived quickly and nothing was scratched or damaged, except for 2 cereal bowls which I had not packed properly. That's pretty amazing considering this stuff went right across Canada! If you are considering a move, you will be so pleased if you use this company. It makes what could be a stressful situation absolutely EASY!

Approximate cost of services:
$12,000.00
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Company Response

Thank you Olga and Richard, glad to hear everything turned out just like discussed when you booked the move with me. Yes Wade is an excellant Driver and loader and he works well with his crews.

All the best in your new home on the Island

Rick

Warren Munn from Ottawa
Warren Munn from Ottawa
1 review Ottawa, ON
10/10

Moving from Calgary to Ottawa.

My daughter needed to move from Calgary back to Ottawa a.s.a.p.
Great Canadian Van Lines was the first company to respond to our request. They were very quick with an estimate and the service was super. The driver communicated with us all the way on his trip to Ottawa. The delivery was when he said it would be. The staff were extremely helpful and careful. I would use their services again.

Approximate cost of services:
$1,500.00
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Company Response

Hi Warren,
Thank you for choosing Great Canadian Van Lines for your daughter's relocation.
We will pass on your positive comments to the staff at GCVL.
We hope to be of service to you, family and friends in the future.
Best Regards, GCVL Customer Service

shaz from Calgary
shaz from Calgary
1 review Markham, ON
10/10

Move from Ontario to Alberta

We had researched many moving companies as this was a really big move for us which included vehicles as well. We really appreciated the service we received from Rick as he was really fast at setting the move up and professional. We asked him several questions and he provided thorough and honest answers. He was always available when we needed to speak to him as well. The price was exactly around the total we expected. I know we would use them again for sure.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your business Shaz.

Rick

Luba  from Regina
Luba from Regina
1 review Regina, SK
10/10

Move from Regina to Vancouver

Great Canadian Van Lines help me moved from Regina to Vancouver in February and from Vancouver back to Regina in May. Everything were organized and clear. Not had bad surprises and all my belonnings returned in same condition as it was.

Approximate cost of services:
$2,000.00
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Company Response

Hi Luba,
Thank you for the review and relocating with Great Canadian Van Lines again. We hope to be of service to you again in the future.
Best Regards, from all of us at GCVL

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Van Lines

Great Canadian Van Lines was conceived in the late 1980’s and commenced operations in Calgary, Alberta in 1990. The company relocated to the greater Vancouver area in 1992 and has operated from this area for the over 25 years. Great Canadian is one of the six major van lines operating ...
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