Great Canadian Van Lines

We moved from BC to Ontario in the dead of winter. We received excellent service. The packing was well done by courteous professional individuals. The unloading team were equally professional and worked hard. Wade, our driver, and team leader, was very easy to work with. He kept us informed along the way and took responsibility for the truck contents.
We have moved multiple times and had some very bad experiences but I would recommend this company to anyone.

This is a very reliable company and very professional. After researching several moving companies, i decided to use this company. The estimate was based on weight, and again i was advised that if the weight was over then the cost would be more. I was emailed and contacted on several occasions with regards to the cost. Everything was clearly explained. When the driver Cole arrived at my residence, not only was he professional, he was careful to pack the belongings that were not in boxes and carefully made sure that everything was packed properly. Cole and his helper were very considerate of my belongings and after my belongings were on the truck, he took a picture to show me. My belongings arrived and i have pretty much unpacked, and so far not one thing is broken, and no scratches on any furniture.. I also received my final weight and i was under, this company did not hesitate to refund the difference..I would definitely recommend this company and its driver Cole to anyone that is considering a long distance move.. With all the bad moving companies out there, this one has truly been a success

We went from Vancouver to Calgary. The worst company I've ever dealt with:

- Misquoted us by about $1,000
- Broke valuables and only paid for half of, after much conjouling
- Told us they'd deliver for a particular date and time and ended up being days late with no apology or proactive communication. We took time off work for this!
- I constantly had to check in with them to ensure they did their job and scheduled us in. This was after them taking our deposit.
-Charged us for putting back together equipment but put it back incorrectly

We also watched as the movers opened up their truck door and our precious fitness equipment crashed onto the cold concrete ground. They didn't have the skillset to pack our gear effectively.

Getting our money for damages was a huge hassle and negotiation. I had to threaten legal action. Do not be fooled by their "included" $9,000 insurance policy!

Decided to move back to Kingston. Your mover David Serena went above and beyond his duties. He single handed completed the move as his partner was ill that day. He was pleasant and courteous. I wish I could have done something to help him but I am too old.

I send my staff with this company from Edmonton Alberta to Montréal Quebec.At first I was little bit uncomfortable with price can go up when they take everything to the scale and second when I saw two movers I was thinking about time ( is gonna be all a day).
No, it was a good experience good and professional movers in Edmonton and Montréal both was A amazing number one.No broken staffs everything was good.
Thank you

We moved from Surrey to Prince George and Great Canadian Van lines did a great job. They were on top of things in terms of communication, did everything they could for us to accommodate our timing and needs (even as things changed), their crew was professional and fast, and we received all of our goods undamaged. I would definitely recommend this company.

It was the smoothest, easiest move I have ever experienced. From first contact to receipt of household items in B.C. the process, knowledgeable staff, efficiency, friendly movers were all top of the line. From start to finish it was a seamless and stress free experience.

I moved with Great Canadian Van Lines this summer and had to write a review of my move. From the very beginning until the final item was delivered we received exceptional service. We have to thank our driver Jai and crew for the amazing service they provided. I can't believe what a tough job these fellows do on a daily basis!
That you to the office staff at Great Canadian as well.
We wouldn't hesitate to recommend Great Canadian Van Lines.

We moved our belongings from Toronto to Vancouver. We recognized the fact that our belongings would be one of the many households stuffed in a moving truck and decided to purchase additional insurance and have the movers pack our televisions and computer screens. A few days following the move, we noticed that one of our televisions was severely damaged. I called the company and informed them of the broken television and they denied my claim stating that how were they to know that the tv wasn't damaged prior to the move. I was dumbfounded. Had I known that I had to prove that every item I was moving was in working condition before the move and then again afterwards, I would have picked another company. I bought additional insurance to cover incidentals such as this, but the company said that they would not cover the tv despite the insurance.

Bottom line - don't use this company, but if you must, DO NOT purchase the insurance.

We would like to thank Great Canadian Van Lines for making our move from Ottawa, Ontario to Vancouver, B.C. , a wonderful experience.
Everything went smoothly and as planned. In particular, we would like to thank Mike, in your Ottawa Office, Kyle in dispatch and Bill, our moving van driver for their professionalism, knowledge and timely and informed responses to my numerous and frequent questions. I would highly recommend Great Canadian Van lines to anyone who has a move in their future. They are reliable and a top notch company.