Great Canadian Van Lines

THE MOVERS WERE VERY PROFESSIONAL AND COURTEOUS AND TOOK VERY GOOD CARE OF MY BELONGINGS GREAT PEOPLE TO MOVE WITH. I WILL HIGHLY RECOMMEND THEM TO MY FRIENDS AND FAMILY!

I contracted with GCVL to move me from Toronto to Victoria with pick-up on October 27th. The contract specified a delivery window of Nov. 3-11. I was told the actual date would be narrowed once the truck was underway.

The day before the move I learned GCVL had hired an agent company called AMS Transportation in Dundalk, Ontario to do the move. AMS picked up on October 27th, but that was the only thing done on time. My belongings sat in AMS's yard until Nov. 6th. AMS insisted on full payment before they delivered, while the contract specified payment on delivery.

I paid and was twice given a specific delivery date. Both dates were later than speicified in the contract and both times AMS informed me at the last moment they had to change the date. When I complained that they were late, AMS told me they were not bound by the date in the contract signed by GCVL.

I complained to GCVL and have to say everyone there was sympathetic and offered to help me get my delivery. In the end, there was nothing they could do. The delivery finally happened on November 21st.

To GCVL's credit, they offered me some financial compensation for the late delivery and the office staff was pleasant. However that doesn't make up for the stress or discomfort of sleeping on my floor without a stick of furniture for over a week while trying to juggle my plans. Bottom line: three and a half weeks to deliver is unacceptable.

Most importantly, I had hired GCVL for their reputation. Without consulting me, they turned over my contract to AMS, a company that is not registered with the Better Business Bureau, has had many complaints and would not honour the contract.

I got a very great mover, Amar. This is the second time he moved our family cross the country. He was very professional,respecful and super clean. He made sure that everything was done professionally. He moved us with care when, which other companies don't seem to know how to do. He didn't break anything, which was surprising. We expected some things to break, but nothing did. We truly apprciate Amar's good work. This is a hard work and tough business, he has all of my respect. He was great and I'd definitely call him again.

They were on time and didn't break anything. They were pretty quick and efficient throughout the whole move. I am very satisfied with the service provided by Great Canadian Van Lines and I will surely recommend them to my friends.

There were two movers and a driver and they were all extremely pleasant, well mannered and hard working. They were also very courteous and on time. It was a beautiful day and I offered them coffee and they were very friendly and cooperative. No complaints at all. They were tremendous

They were great. They were on time and they were professional. Nothing got damaged. I am very satisfied with this company and I will definitely recomment Great Canadian Van Lines to a friend.

At the old location, there were some large pieces of furniture that had to be taken down stairs and GCVL took care of making sure the furniture did not get damaged. We were phoned to let us know when the truck was coming and it came right on time. The movers had everything ready to go. They had a "game plan" to see how things were going to be assembled at the other end. They explained the whole process to us. It was just great.

I gave it a good rating because i felt that everything got here in a timely fashion and everything seemed to be in a good condition. I was just a little bit disappointed because they did not come on Saturday but they phoned me and told me that they were going to come on Sunday. I was flexible, but that was a bit of a surprise.

The driver did a good job of staying in touch with me. He called me back several times about how he could come in and out of the building because I live in a condo. Later on he figured out how to do it in Google so everything worked out fine.
I'm overall very satisfied with the service.

Fantastic Job, thank you. The service I received was great. The guys were very friendly and they showed up when they said they were going to and they delivered the stuff when they said they were going to. I'm very happy with the service I received from this company, especially when I compare it with the service I've received in previous moves with other companies, which was not very efficient.

We had a great experience moving with Great Canadian Van Lines and I would surely recommend them. They were on time, reliable and courteous. I'm very satisfied with the service we received.