Ginger's

Bathroom & Kitchen - Fixtures & Accessories
Toronto ON M6B 4L9
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HomeStars  >  Bathroom Renovation in York  >  Ginger's  >  Bathroom renovation x 4 bathrooms
A in Downtown Toronto
A in Downtown Toronto
6 reviews Toronto, ON
2/10

Bathroom renovation x 4 bathrooms

This store has terrible customer service: I am renovating 4 bathrooms and ordered many items and they weren't in stock - they didn't arrive when I was told they would and I had to keep calling - no one ever returned my calls and when they finally did deliver my items they forgot some. It took me forever to get ahold of someone. Four months later, I am still waiting for toilet seats (the toilets arrived after THREE months even though they told me six weeks and then didn't return my calls for the next several weeks so I could just find out the status of them). No one calls back at this store and when you ask to speak to a manager they are just indifferent. They have the best stuff and they know it and don't really care if you go there or not even if you're buying a lot because they have enough business. Their attitude was terrible - I would have been understanding about delays etc. but they didn't even call back or seem to care.

Approximate cost of services:
$10,000.00
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