Stay away from this company! I had a repair person come to my home to look at repairs to an old coffee table from 1960. The estimate for the repairs and refinishing was $370 and would take two weeks to complete at the shop. 2 Months went by and I never heard anything from this company so I call and ask. I'm told the table will be done by the end of the week or early the following week forsure. Also it was taking this long because they are trying to keep the cost below $250. I thought ok $120 savings from the original quote this isn't so bad. A couple a weeks pass and still no table. I send an email asking if the table is done as I was informed it would be done a couple of weeks ago. The reply sent to me was a short note stating;
The table is not done yet if you need it go pick it up at the shop these things take time!
This sparked a phone call to head office who were more then willing to look into the matter and get me some firm answers. Head office gets back to me and informs me that in two weeks the table will be done. Almost 3 weeks later I e-mail head office to ask where is this table? Again they look into it and said yes it should be done this week. Two days later it was delivered. The top was refinished and looked nice and I could live with the fact that the top was now a different colour then the rest of the table (lighter) but the bill shocked me.
Original quote $370
estimated time to complete, 2 weeks.
Original quote dropped down to $250.
Final bill $565
Total time to complete 3 Months.
- Approximate cost of services: