Francis Movers

Moving & Storage
11 Zaph Ave Toronto ON M1C
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Reviews for Francis Movers

Average customer rating:
8.5 10 (101 reviews)

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1 review Aurora, ON

Problems fixed

The company did reach out and try to fix the situation regarding my dishes and desk etc. It did take a while but everything has been sorted out now during their visit to my house.

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Company Response

Hello, Sorry to hear about your bad experience. We refunded a total of $200 for the damaged items. We typically dont insure anything inside of boxes we dont pack and unpack because we have a standard way to wrap each item to prevent damage. We understand you had some issues but I believe we more than compensated for the issues after the move was complete. We appologize about the inconvenience.

Jonathan Cohen from Vaughan
Jonathan Cohen from Vaughan
2 reviews Vaughan, ON

Incredible job. Was so impressed

Booked this crew 5 days before the move. They showed up earlier than expected and completed the job way faster than expected. The team was courteous, took good care of the furniture, and did everything exactly the way I had asked. Thank you so much.

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1 review Toronto, ON

Very disappointing, stressful move

I was very disappointed and stressed out from this moving experience. I was told my move would occur around 3 but likely 2:30. I stressed that I needed it to occur early since the complex had no lights around the back of the building and I was moving in with elderly parents, one of whom is ill. Arriving late would be stressful for my elderly parents as well as me.
My move was more than 2 hours late -arriving after 5:00 pm due to poor planning and scheduling. When the movers finally arrived it was pitch dark out and I had to secure the condo elevator disrupting all residents and adding to my costs. I was in tears due to the extreme stress this caused me.
The owner didn't even reimburse me for the additional costs or disruption, simply saying they could not. On top of that, the bed was not put together right so I could not sleep on it for days until I had it fixed on my own. Not even a $50 credit for the stress and disruption I endured. No compassion. I had used this company before and thought I would give them my business again. Such a shame to receive no compensation for their errors.

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Company Response

Sorry to hear about your experience. We try our best to accomodate for your time frame but we were late. Unforunately, we cannot refund you for being late.
You mentioned that your bed cross slates to support the box spring fell off so we sent our employees back to readjust it for you the following day after you contacted us.

1 review Markham, ON

Exceptional moving company

It was very easy dealing with Matt from francis movers. He gave me a quote over the phone and explained everything as well as answered any question that I might have had.
The movers were on time and did not disappoint. They were courteous and fast. The whole operation went smoothly and I was very happy.
Highly recommended

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Company Response

Thanks Bas, we look forward to moving you again in the future.

2 reviews Newmarket, ON

Best Service!!

I moved in Oct. 2019 and was so impressed with the entire process that I recommended my friends to them and all used Francis Movers with the same outcome of wonderful service. They were hidden costs...nothing broke...& no one was in a hurry. I will continue to recommend and if I moved again would obviously use them.

Joel and Sarah Isenberg

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Chari in Ottawa
Chari in Ottawa
0 reviews Mississauga, ON

Fantastic Move!

Taking a moment to thank these amazing movers.
It has been several years since I’ve used your services and could not have been more thrilled by your teams timeliness, friendly demeanour and adeptness for dealing with a few unexpected challenges.
More moves on the horizon for family and friends. You are the ONLY mover I will be referring them to and the ONLY one I will be using for my future moves.

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Company Response

thank you for having us. if you have any friends or family that require a move. please don't hesitate to call

Private User
Private User
Private User reviews Toronto, ON

Residential move

Francis Movers were very efficient and accommodating when they were helping my son with his residential move. I will use them again and definitely recommend them to friend and family!

Thank you!

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Company Response

Thank you for using Francis Movers. If you need any assistance in the future, please dont hesitate to call us!

HomeStars in Toronto
HomeStars in Toronto
2 reviews Toronto, ON

Moving experience was smooth & stressfree

I spoke with the owner over the phone and he was so knowledgeable and straightforward that I felt comfortable right of the bat.

Moving day I had two friendly, hardworking gentlemen who had been working together for over 20 years. I would recommend Francis movers they delivered my belongings in excellent condition and their prices were reasonable.

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Company Response

Thank you. We appreciate your business at Francis Movers Co. Please spread the word!

Malcolm from Pickering
Malcolm from Pickering
7 reviews Pickering, ON

Wonderful move experience

Hired Francis Movers to do my move after they did my sister in laws move and I heard rave reviews.

I was not disappointed. I believe I had Mike, Jules (Julian?) and someone who's name I didn't catch.

They showed up on time, and were no nonsense movers. They wrapped everything to keep it safe. They even brought some hanger boxes that we could use (saving us $$$ instead of buying those ourselves). The only thing I wish I had known was that you need to ask for mattress bags when booking, or else there won't be any.

They worked HARD for the entire day. I couldn't be more impressed. If you are moving, call Francis and ask for this bunch of guys.

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Company Response

Thank you for using Francis Movers. Please spread the good word about our service. We hope to move you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Movers


Since 1983 we have learned exactly what is required for a smooth household move, and put those practices into action.
Elements such as:

* providing free quotes to move your home
* Mid-month discounts
* short-notice moves
* up to five workers for faster delivery

As well as finer touches:

* Up to four free complimentary wardrobe boxes are provided for hanging clothes ($5.00 per additional wardrobe)
* a disassembling and reassembling service for you're items (desks, doors, beds, shelves, mirrors etc.)
* All moving equipment and materials supplied (pads, dollies, hand trucks, clear wrap etc.)
all combine to make your move as painless as possible.

And up to 50,000 dollars of insurance (subject to some conditions) will ease your mind during the transition.


Sometimes you just don't have time to pack yourself. In these circumstances, we can do the packing for you.

* Two or three packers, as required
* All needed materials. Includes all
- unprinted newsprint
- boxes
- tape and markers
will be provided for your packing needs

In addition to the free moving insurance coverage, we will insure the contents of the boxes if they are packed, moved and unpacked by us.
We take every step to insure a smooth, safe move.


We sell (for pickup only):

* wardrobe boxes (L*W*H) (3' * 3' *4.5')
* regular packing boxes (2.25' * 1.5' * 2')
* heavier duty boxes: (2' * 1.25' * 1.5')
* clear tape
* unprinted newsprint

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