Faulkner's Appliance Specialists

Appliance Repair
Toronto ON M8V 1J2
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Appliance Repair
Faulkner's Appliance Specialists
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87%

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Reviews by rating (past 12 months)

Reviews for Faulkner's Appliance Specialists

Average customer rating:
9.4 10 (146 reviews)

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Anonymous in Mississauga
Anonymous in Mississauga
1 review Mississauga, ON
10/10

Kitchen Renovation

July 16, 2018
We first talked with Michael in September 2017 about replacing all our appliances (stove and exhaust fan, refrigerator and dishwasher) not knowing when would renovate our kitchen. In spite of that Michael helped us select appliances which match our budget keeping in mind that we get the most for our buck (technical and functional need) within our budget. During this time we went to see them only twice first initial visit and then to view functional demonstration of all our final purchase in June, 2018. The rest of the consultation took place over the phone conversations and emails before and after purchase. Throughout this process their response was quick, courteous with endless patience. We felt no question was stupid. After we placed order for appliances, Faulkner’s kept them in storage to deliver them to us on the day when we needed them and also replace our old appliances at no cost to us. In fact upon delivery the stove and refrigerator was connected to the power so that we can use them in the interim while renovation was on going. Delivery service manager Gord and his delivery staff member were also very courteous and provided excellent delivery service. You may think we must have paid a lot for such an excellent service. In fact, the price of all appliances matched appliances in aggregate or individual of any large or chain stores. By the way my daughter also had the similar good experience as we did. I highly recommend Faulkner's Appliance Centre.

Approximate cost of services:
$5,200.00
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Company Response

Thank you so much for the kind words! We will continue to strive for good customer experiences.

Atreyi in Etobicoke
Atreyi in Etobicoke
1 review Toronto, ON
10/10

Amana refrigerator side by side

Excellent product Amana refrigerator, good estimate best price, prompt service, nice stuff in service, earlier delivery than expected, excellent delivery personal fast ,efficient. Many thanks to Michael Faulkner for coordinating and overseeing process.
Dr. Angela Lafkovici

Approximate cost of services:
$1,220.00
1 of 1 people found this review helpful.
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Company Response

Thankyou Angela! It was a pleasure doing business with you I am glad you like the fridge we appreciate the kind words.

Evelien in Mississauga
Evelien in Mississauga
2 reviews Mississauga, ON
10/10

Three New Appliances

I am another very satisfied customer!
I recently bought three appliances from Faulkner's Appliance Centre, a fridge, a washer and a dryer.
I knew the size of the appliances which my condo unit could accommodate and the features (very basic) I wanted. Michael did not try to sell me "better" than I wanted and I found this very refreshing:) He listened to me and had the appliances I was looking for.
The delivery men, too, were terrific. They called ahead on delivery day to let me know they were on their way, they worked very well together (an efficient team), set up the appliances (checking that I was satisfied) and removed every bit of the packaging.
After my very happy experience with them, I highly recommend Faulkner's Appliance Centre.

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much we try our best here at Faulkner's!

Private User
Private User
Private User reviews Toronto, ON
10/10

An Outstanding Outlet for Appliances

We recently purchased a refrigerator from this store. The salesman, Philip, was very nice and answered all our questions patiently. Unlike the big-box stores, they do not work on commission and there is no pressure tactic to sell you something you do not want. We wanted to do business locally to keep such good business in our West Lakeshore neighborhood. We received the refrigerator and their delivery people were outstanding and careful not to scratch the fridge or our doors. I would recommend this store to my friends and any local resident if they need to purchase an appliance.

Approximate cost of services:
$1,000.00
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Company Response

Thank-you for the nice words Philip has been a nice addition to the family!

Private User
Private User
Private User reviews Toronto, ON
10/10

A local gem

Our 30 year old refrigerator was showing signs of dying on the Saturday before Easter and we popped into Faulkner's on the recommendation of two family members. We purchased the most basic white Amana fridge we could, with no bells and whistles. Michael our sales associate was courteous and provided excellent advice with no pressure to buy a different kind of product. The delivery fellows were quick and polite, they put down a carpet to slide our elderly fridge out the front door and to bring in the new one. All in all an excellent experience. New fridge delivered in two days!

Approximate cost of services:
$1,200.00
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Company Response

Wow a 10 star review for Michael on his birthday! Thanks for the kind words we appreciate it and will continue to strive for these experiences.

John in Toronto
John in Toronto
1 review Toronto, ON
10/10

appliance package deal

Went to a couple of retail outlets with guys in suits with attitude. Then we went to Faulkner's. What a diff: old school, local, lots of info, knowledgeable, friendly service, and fourth generation young Michael answering all our questions and being open to a deal on the stove, the oven hood fan, the fridge, and the microwave. Our kind of store. And delivery was a dream. All the staff seem really to care for Faulkner's and their reputation. They're in the family books now for sure, for sure. Thanks.

Approximate cost of services:
$2,825.00
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Company Response

Thank so much for the kind words we appreciate all the feedback we can get we strive for this experience!

Tom in Scarborough
Tom in Scarborough
1 review Toronto, ON
10/10

Washing Machine

We bought our previous Washing Machine from Faulkner about 10 years ago, and even though they are at the other end of Toronto we decided to go back there this year to buy a new one. We check Home Depot and Lowes and got a better price at Faulkner. The sales individual was very helpful and provided good suggestions. We had the machine installed within two days. I would highly recommend Faulkner for any appliances.

Approximate cost of services:
$800.00
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Company Response

Thank you Tom we appreciate your business.

Sharon
Sharon
2 reviews Toronto, ON
10/10

Service and Product

We've had the best experience a customer could ask for at Faulkner's. With their extensive product knowledge,various lines of appliances and one to one personal service we were able to purchase a dishwasher the first day we started to look and have it installed two days later. We had a similar experience with a washer and dryer. We are 100% 'sold' on Faulkner's Appliances!

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much! This experience is what we aim for.

S in Etobicoke in Etobicoke
S in Etobicoke in Etobicoke
1 review Toronto, ON
10/10

New Refrigerator

Michael had a great problem solving mindset and a "can do" attitude. Found a smaller fridge that would fit a tight spot, reassured me that the delivery team would remove doors and get it into place. The delivery men were excellent -- knowledgable and helpful. They even reinstalled an interior door for us. So glad I discovered Faulkner's!

Approximate cost of services:
$1,200.00
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Company Response

Thank you for the kind words Michael has been a great addition to the team in recent years! Keep us in mind for future purchases we aren't going anywhere

L in Etobicoke
L in Etobicoke
1 review Toronto, ON
10/10

Appliances

I have purchased all my appliances from this family owned business for over 30 years. Honest, knowledgeable, friendly and helpful. I never hesitate to recommend them the friends, family and on social media!

Approximate cost of services:
$500.00
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Company Response

Thank you for the kind words we appreciate the nice feedback! We strive to be the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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