Expert Electric Ltd.

Electricians
34 12 Ave E Vancouver BC V5T 2G5
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Electricians
Expert Electric Ltd.
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90%

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Reviews by rating (past 12 months)

Reviews for Expert Electric Ltd.

Average customer rating:
9 10 (117 reviews)

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Julia
Julia
4 reviews Vancouver, BC
10/10

My first time experience

I had a problem with some of my electric stuff because some of these things are quite old so fat.I don't have any technical education or relevant experience so I needed someone to help me with my issue. My friend told me to try this company and I did it. I must say that the job was done well and the price is really affordable. Recommended!

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Company Response

Thank you Julia! Sincerely we appreciate your feedback.

Private User
Private User
1 review Coquitlam, BC
10/10

Several electrical updates and modifications

Our older house ( built in 1983) needed several electrical updates , checks and additions. After searching around , we selected EXPERT ELECTRIC , based in large part on a personal recommendation from friends. It was good decision , because their technician,Tu, came promptly and on time, and gave us a detailed estimate, accompanied with some advice on how we could do some of the things we wanted. His estimate for the several jobs we needed doing was reasonable. When he came later to do the work, he stayed working steadily until all the jobs were done and we were satisfied. He pointed out some problems that could not have been foreseen until he started replacing some fittings , and gave us the option as to whether we wanted to take his advice. All his work and suggestions were up to code or above. His final bill was fair and while he charged us for the additional items we agreed to , the final bill was very close to his estimate. He was friendly, helpful, efficient and fair . We could not ask for or expect more. We will recommend this company , and our experience matches that of our friends who recommended them in the first place.

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Company Response

Thank you for the review, we sincerely appreciate you taking the time to write. Glad we met your expectations.!

Private User
Private User
Private User reviews Toronto, ON
8/10

Fix Outside Plugs

The booking of service was quick and easy and they helped schedule on a Sunday. Service was quick and everything seems to be ok now.

Outside plugs were replaced and power restored.

The only thing I can't speak to is whether the pricing was good as I did not do any comparisons.

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Company Response

Thank you for the Review!

Private User
Private User
Private User reviews Richmond, BC
10/10

Reliably

They call when they say they will. They come when they say they will. Excellent service.

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Company Response

Thank you for your time in reviewing us and using our services. Sincerely we appreciate your business)

Private User
Private User
Private User reviews Coquitlam, BC
10/10

service

I had an open circuit on an out door convenience outlet and the tech methodically checked all circuits and efficiently found the problem and restored the circuit.

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Company Response

Thank you for your review! Sincerely we appreciate positive results)

Private User
Private User
1 review Surrey, BC
10/10

Excellent Service

Called them because we a tenant had electrical problems. They were here in 20 minutes and fixed the problem!

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Company Response

Thank you for the review! Sincerely we appreciate your business))

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Thermostat Replacement

I was able to get an appointment the same day. The electrician, Hamid,
found a problem with the old thermostat where a wire had become frayed and had sparked at some time in the past. We decided it was best to replace the thermostat even though it could be made functional, because it could be a safety hazard in the future. Hamid went to a supplier to get the correct thermostat for our electric baseboard heaters and replace it the same day.

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Company Response

Thank you for the Review! We sincerely appreciate your business and glad Hamid could help you out.

Private User
Private User
0 reviews Surrey, BC
10/10

Great service

Our electrician was helpful, polite and completed the work I requested in a timely manner. I called Expert Electric and I had the work completed the very next day.

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Company Response

Thank you for the wonderful review. Sincerely, we appreciate your business!

dunnettclassicdrums in Delta
dunnettclassicdrums in Delta
1 review Delta, BC
0/10

If you do have time to do it right and you don't...

"EXPERT" Electric Ladner / Tsawwassen. Short circuit...

We had been experiencing issues with our electrical panel - several plugs continuously blowing circuits until one day last week reseting the breaker didn't appear to fix the problem. I called the 2 page spread in the local phone book "Expert Electric". They agreed to show up the next day within a 4 hour window, which they did. I explained the problem to the technician who pulled out his quote sheet (you are promised a quote before any work starts) for an "18 Point Electrical Safety Inspection". Our house was built in the 80's so I thought a thorough inspection might be in order - and I signed off on the "inspection". $293.50 right there. For that much $ you'd think you'd be getting a very thorough evaluation of your home's electrical and that the problem would also be remedied. NOPE. In the hour that followed my signature on the "work order" nothing worth $293.50 happened. The panel cover was removed, tech used my compressed air to blow out any dust. He tightened a few connections (none that I saw needed any tightening), checked a few circuits and put the cover back on. He put a new cover on the outlet (which, btw, was actually working when he checked it). Then he checked the smoke alarm. And then, on his way out I noticed the front house lights were not working. He said "Oh, they probably just need to be turned on again". And then he and my cheque were gone into the Friday afternoon - and the problem that I called about in the first place was not corrected. Let me tell you about some of the finer points of the "18" point inspection: 1. Proper clearance of overhead wires. 14. Test Smoke detectors 18. Company contact info sticker on main panel. I understand that getting a quote up front might be important, but when I call for a specific issue I expect I'll be billed per hour until the problem is fixed.

I called that evening to notify EE that the problem had not been fixed, but that I had reset the breakers myself.

On Monday morning I called the office to explain what had happened and my complete dissatisfaction. What would have been fair would be for me to pay for the hour at the hourly rate and that would be that. No deal. When these guys roll up, it's $293.50 for their inspection, regardless of what your electrical problem might be. James was the guy who answered and told me they would be happy to set up another 4 hour window for me to hang around until they could get there and do what they were asked to do in the first place. I watched the service $293.50 got me. If you don't have time to do it right the first time (at $293.50) when will you have time to do it over? Not interested. Not interested in tearing my garage apart for the 2nd time. Not interested in watching a tech obviously feeling guilty about taking $300 of my hard earned money for doing next to nothing.

I will not be having EE back to my home. They did not fix or address the problem. They basically gave me the electrician's version of "We will steam clean every carpet in your house" deal, got the cheque and left doing a half-assed job - or in my case doing very little - certainly not $293.50 worth, even at trade rates. This is a make-work program. In hind sight I signed up for what I thought would be a full electrical evaluation and a solution to the problem. Instead I got my cheque book tested. They talk a good game - all work guaranteed. I guess there just has to be some work done TO guarantee.

I'm sharing this so anyone can avoid the jolt I got.

Expert Electrical : AVOID

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Company Response

Hello,
Sorry for the late response. My name is Scott and I am the new manager with expert electric. Personally I would like to apologize for the bad experience. Normally we address these situations with integrity and honesty. If there is anything at all I can do including refunding a portion of the service fee or discounting a future job, I would be more than happy to do so. Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Expert Electric Ltd.

Expert Electric - We're your neighborhood's electrician

We provide residential and commercial electrical services to: Vancouver, North and West Vancouver, Burnaby, New Westminster, Richmond, Delta, Coquitlam area, Maple Ridge, Pitt Meadows, Surrey, Langley, White Rock, Abbotsford and Mission.

We've got the power you need! Our trained electricians are the best in the industry, and can repair any issue, guaranteed! From installations to emergencies, big or small... our electricians can perform the job. We focus on the relationship and getting you the things you need to enjoy life!

Why call us first?

•We are easy to reach - Real people answer our phones, not machines.
•1,000’s of parts on our trucks - For on the spot repairs in your home or business.
•Well Trained Courteous Technicians - we successfully perform repair to thousands of electrical problems every year.
•Up Front Guaranteed Pricing - you know the price before the work begins.
•24 hour emergency service.
•Quick response time
•Trained electricians
•Personalized scheduling

SOME OF OUR SERVICES INCLUDE

•Ceiling Fan Installation / Maintenance
•Breakers and Fuses
•Code Corrections
•Plug Outlets and Circuits
•Track and Accent Lighting
•Service Panel Upgrades
•High-Tech Troubleshooting
•Dedicated Computer Circuits
•Telephone and Data Lines
•Lighting Design and Maintenance
•Security & Landscape Lighting
•Surge Protectors
•Motors
•Exhaust Fans
•Electric Heaters
•Transformers
•Smoke Detectors
•Ground Fault Interrupt Circuits
•Appliance Circuits
•Hot Tubs and Spas
•Standby generator installations

CATEGORIES
Electricians
SERVICES
Residential and commercial electrical services
SPECIALITIES
Residential and commercial electrical services
WEBSITE
http://www.expertelectric.ca
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
15
RETURN POLICY
1 year Warranty on all Workmanship
PAYMENT METHOD
Cash, Visa, Mastercard, American Express, Cheque
LICENSES
BC Licenced Electrical Contractor # 38322
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year Warranty on all Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.