From the first call I knew this company was different, Carole was very helpful on the phone and booked a day right away, no deposits, no problems. David (the owner) did an in-home estimate and gave me excellent moving tips and left a useful info package, I appreciated that he didn't do "the big sell". The day of the move the four-man team was early (early!), they quickly set to work and did an outstanding job. They were professional and tireless, they even finished earlier than expected which meant I paid less than my original estimate. Emerald is not the cheapest mover you will find but for peace of mind and promises kept they are an excellent company to deal with. I will definitely use them in the future.