2 bedroom apt move within Toronto
This was the easiest move I have ever experienced. The head office was very polite over the phone and able to accomodate me on short notice. All quotes and confirmations were sent via email so I could see it all in writing.
On moving day, the movers were on time and they took a lot of care in wrapping up and moving our things (blankets, tape, plastic wrap, etc). When we arrived at our new place it had started raining and the movers asked us to suggest which items they could move in the rain because they were concerned about damaging our wood and upholstered items. They were very careful with removing their shoes and worked quickly and carefully. The quote was accurate and they made it easy to pay by credit card.
Most importantly, the thing that made this move easy and comfortable was that the movers were extremely polite. It was July (very humid), it started raining halfway through the day and we had many sets of stairs in our new place. These guys moved quickly and quietly, did not complain about anything and addressed us so politely throughout the entire day. I have recommended Emerald to others and we will hire them again for our next move.