Although Elte has a nice selection of products, I find them overpriced. After purchasing a decorative item, I went to the warehouse where I basically had to load it into my car myself. The service lady stood there and watched while the service man was helping another customer. The service man even said to the service woman, "Couldn't you help her? Great (sarcastically) customer service!" Despite that, I still went back and bought a carpet and currently am getting shuffled back and forth between the warehouse and the showroom while they figure out where my carpet is. The lady at the showroom, upon hearing that the salesperson I had dealt with was not working that day basically didn't care about my problem. They must work on commission I guess.
- Approximate cost of services:
- $1,000.00
- Company Response
Hello Karen,
We are very sorry to hear about your bad experience with Elte. We are looking into the issue, could you please send us your contact information to info@elte.com so that we can contact you directly?