Eagle Tile

Tile & Stone Contractors
20779 Lougheed Hwy, Unit A Maple Ridge BC V2X 2R2
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92%

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Reviews by rating (past 12 months)

Reviews for Eagle Tile

Average customer rating:
9.3 10 (32 reviews)

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Adamo in Coquitlam
Adamo in Coquitlam
0 reviews Surrey, BC
10/10

Bathroom renovations

We purchased tiles for a bathroom renovation and were so happy with the service and quality that we went back for bathroom 2.

Approximate cost of services:
$1,500.00
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Doug & Kelly in Toronto
Doug & Kelly in Toronto
1 review Maple Ridge, BC
10/10

Kitchen Upgrade

This business is a little gem. There is so much selection available it can be overwhelming however Farida's expertise and eye for design is impeccable! In a few short questions, she will have ideas that will work for you and in many cases, like ours, you would never have considered. We had our kitchen countertops replaced and a new backsplash installed as part of an ongoing update. Both installers were professional and personable. The end result is fantastic. I would not hesitate to work with Farida and her team again.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Doug and Kelly, it was a pleasure working with you both too! I wouldn't hesitate to work with you again either, thank you

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Awesome company ! Couldn't be more satisfied !

Eagle Tile has a great selection of quality products at a very reasonable cost. I had visited to get tile for my bathroom...(tiled stand-up shower , tiled floor, backsplash ) Farida went above and beyond my needs from giving her tasteful input on my tile selections. She is very personable and wants to go above customer expectations. Farida worked with my budget and sold me tiles at a great discount. I also needed Schulder trim which she had sold me at a price lower than any other retailer. In terms of getting the tile it was very quick , even when I was short some pieces of tile she went the extra mile to make sure I had in my hands the next day.
Could not be happier with my purchase .

Thank you!
-Alex

Approximate cost of services:
$2,000.00
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Company Response

Thank you Alex, I appreciate that you took the time to write a review. I enjoyed working with you and would love to help out in the future!

Private User
Private User
Private User reviews , ON
10/10

Bathroom and Kitchen

Not wanting to use the popular tile choices from big box DIY stores, we looked for a local retailer and discovered this little gem! The store is like an Aladdin's cave, with a very knowledgeable Farida there to provide advice. When asked, she was was able to provide recommendations based on her years of experience in the industry along with a good taste for many different styles of interior design. As a one stop shop, they were able to provide all the materials needed for the job, which was especially helpful during the CoViD19 pandemic, especially since I needed a few extra things after my first order, a simple message to Farida, then show up to the store once it's arrived.
Did I mention it spent less than I would have at the big box stores!

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much! Both you and your wife were very pleasant. You yourself were quite humorous. I'm glad your project turned out the way it did. Thank you for the kind feedback!

0/10

Fireplace tile

We picked out tile for our fireplace with furry doesn’t help it was all good. We arranged for installation through them. The tile was installed satisfactory. Then after a short time tiles begin falling off. I went to the store and ask for Farida for a new corner piece as it totally broke. She said they did not sell it anymore she would have to go to the warehouse to look for it. We were going to sell our house at the time And we needed it fixed. I have gone back three times and still no help. So in the meantime I haven’t had that corner piece and doesn’t look like we can replace it so we are going to have to redo the fireplace. Not very happy

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Company Response

Hi there. Sorry you had a negative experience with us. The job you are referring to was done over a year and a half ago. At that time, we informed you that the edge was not stable enough for anyone to step on, and your response was that you would be careful and not allow anyone to step on it. Also you refused to buy extra pieces at that time, which I strongly encouraged you to do. Then you came by twice, three months ago, after such a long time, asking for a replacement piece. I ordered it, but because it was natural stone, it was not an exact piece. I then searched to attempt to find it back East (Toronto). At that time, there were strikes with transportation and it was delayed, which I warned you about. I have the piece now, but it seems you've taken the extra step to write a negative review instead of resolving it the right way. Therefore, I cannot and will not help you any more than I already have, the onus is on you considering such a long time has passed since this job was completed, I gave you several warnings about the weakness of the edge, and asked you to buy extra pieces at the time of installation.

I always go above and beyond to make my customers happy. I did that with you, but the response from you was negative.

Don and Diana MacLean in Maple Ridge
Don and Diana MacLean in Maple Ridge
0 reviews Maple Ridge, BC
10/10

Renovation of ensuite and main bathrooms

Farida was wonderful in helping us do a major reno to our en-suite and new tile floors, countertops etc. In the main bathroom. She quickly picked up on our style and showed us samples of tiles and countertops that we loved. Farida explained the process and timeline and patiently (very) answered all our questions. We loved working with her.
Our review would not be complete without mentioning Rick, Farida’s excellent contractor. He always let us know what he would be doing and answered a million questions. He also gave us some great suggestions which we wouldn’t have thought of. He really cares about the work he does and makes sure it is done perfectly.
We have already recommended Eagle Tile to our friends and family.
Thank you very much Farida and Rick

Approximate cost of services:
$13,200.00
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Company Response

Hi Don and Diana, thank you for your kind words. We really enjoyed working with you, it was such a pleasure! From day one we had a good connection and everything flowed so effortlessly. You guys are the epitome of great customers and I would love to work with you both on future projects! Thanks again!

Blue backsplash in Maple Ridge
Blue backsplash in Maple Ridge
1 review Maple Ridge, BC
10/10

Replace kitchen backsplash

Farida was knowledgeable when she advised me on my choice. I had been to 3 other stores without finding my blue backsplash. I chose a lovely blue mosaic. Little did I know how labour intensive it was but I had Rick installer extraordinaire..A meticulous, clean worker who had to cut just about every sheet of tiles. It took just over two days and I couldnt love my blue kitchen more..thanks guys. I heartily recommend Eagle Tile.
Annette Brennan

Approximate cost of services:
$2,500.00
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Sharon & Larry in Toronto
Sharon & Larry in Toronto
1 review Maple Ridge, BC
10/10

Master Bath Reno - Steam shower, double vanity, etc.

Farida was very helpful with this Reno. She has a great eye for design and colour. She is also very familiar with the products to use to get the desired results. The steam shower added to the complexity of the project but Eagle Tile's suppliers and installers did a tremendous job to do things right and give us an elegant bathroom that we are very proud of. Last fall Eagle Tile did another bathroom for us. Again, Farida was invaluable in her assistance and expertise. We are happy with that bathroom too.

Approximate cost of services:
$25,000.00
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RC in New Westminster
RC in New Westminster
2 reviews Port Coquitlam, BC
10/10

Kitchen Reno

Farida was very helpful in helping select materials, complementary stone and tiles - including grout colours and finishes. She was responsive to all inquiries and made sure we had the right information to make decisions.

Approximate cost of services:
$3,000.00
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Chris MacNeill in Maple Ridge
Chris MacNeill in Maple Ridge
1 review Maple Ridge, BC
10/10

Kitchen and Bathroom renovation

Farida provided our porcelain kitchen countertop, the kitchen backsplash, and tile for our tub surround - rainfall effect. Farida has a sound knowledge of her products, design and excellent customer service skills. She has the ability to listen to what you say, can picture your desired look and provide you with the products and professional installers, to bring your ideas to reality. We highly recommend Eagle Tile in Maple Ridge.

Approximate cost of services:
$6,500.00
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