George gave us some of the best customer service I've ever encountered. I called him when we knew we were moving and left a message to have him come and change the locks on our new house. I left another message two days later as it was a little urgent, and was shocked when he called me from South America where he was on vacation! He apologized for the delay and sent his brother Miguel to install new locks at no cost to us, and then came to meet with my wife and I when he got back to town. He helped us plan a very safe feeling lock system and then came on two successive Saturdays with Miguel and installed it all. He even helped us save money on a few items. A++.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Spend money on locks before you spend it on a security system. An effective set of locks will deter would-be burglars more than a sticker from an expensive monitored service.
- Company Response
Thank you sincerely for taking the time to write your kind feedback.
Eagle Doors & Locksmith Service Inc