- Approximate cost of services:
- $340.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Needed new filter for the DC16
Thank you for sharing your experience with us. Glad we we're able to help! We hope you continue to enjoy your Dyson machine for more years to come.
Thanks,
Dyson Canada
Hello Paulski,
We’re sorry to hear you’re dissatisfied with the outcome of your machine. Our Repair Centres are fully equipped with the best technicians to support machine related issues. What you've been experiencing is quite unusual and consistent with the handling of the machine, outside of the normal wear and tear. We always recommend following the machine user manuals, as well practice proper use to ensure a machine’s warranty and maintain your machine’s overall performance.
Should you wish to discuss this further, please email service@dysoncanada.ca and our experts will be in touch.
Kind Regards,
Dyson Canada Customer Service
Hi Dawn,
We are sorry to hear your DC47 is not working its best. We’d love to resolve this issue, plus share some tips to help improve your machine’s overall performance. Please call us at t 1-877-397-6622 (Monday-Friday between 8am-7pm and Saturday 9am-5pm) or email service@dysoncanada.ca and we will be in touch.
We look forward to speaking with you soon.
Kind Regards,
Dyson Canada Customer Service
Hello Constantin,
We are sorry to hear about your recent experience. We are committed to providing the highest-quality of customer service and disappointed to hear your experience was anything but. We’d love to speak with you directly and learn how we can improve your experience with us going forward. Please email service@dysoncanada.ca and we will be in touch.
Thank you for sharing your feedback and we look forward to speaking with you soon.
Kind Regards,
Dyson Canada Customer Service