My furnace was making strange noises. I called Dupont on the advice of a friend. They were upfront with their fees, which I found competitive, but more importantly I was seeking a company I could trust after having a very bad experience with a major product and services company. Dupont diagnosed the problem quickly and answered all my questions. I had been negligent with maintenance because of my awful experience with the other company. Dupont explained the furnace safety shut off features so that I better understood the noises. I am a proud and happy new customer of theirs and most importantly am relieved I can trust them to carry out the maintenance I need.
- Approximate cost of services:
- $100.00
- Company Response
Hi East York - 1842, Thank you for taking the time to review us on our services. It's a shame that you had to encounter awful service elsewhere, however it brings me great pleasure to know you called us to regain your trust. In any type of relationship, whether between friends, co workers, or between clients and a business. Trust is at the foundation. Great to know we have built that with you, and look forward to future endeavors together. As an appreciation for your business, may we ask that you e-mail us so it can be noted on the account to receive a discount on your next service! - Samantha, Dupont Heating & Air Conditioning