We are currently taking Dream Carpet to court. Re-carpeted entire upstairs, parts of the main floor, and basement. Carpet failed everywhere - rippling, bubbling,etc. Looks absolutely appalling. Company tried to blame us - ie - vacuuming, etc. Absurd. Sent original team back to our house to "re-stretch" the carpet. Within 24 hours, carpet was rippling again. Huge conflict ensued. Independent carpet inspection (3 pages long) confirmed that install was done incorrectly. Dream Carpet sent a second team to our house to "fix" the problem. Installers were bewildered, said there is nothing they can do and left. We are left with a mess and are now forced to proceed with litigation.
Thoroughly corrupt, morally bankrupt enterprise.