Drape Master

The chain for the roller blinds on one of the windows broke. From the first call I was impressed with level of service. They explained the 2 options I had, roughly what the cost and how long it would take to repair. Everything was done as expected and the service from beginning to end was great. Would definitely recommend

The Drape Master team was knowledgeable, efficient and professional. They took down seven Hunter Douglas silhouette blinds (some 20 feet high), cleaned them and reinstalled. The blinds look great and the experience was a pleasure.

We have vintage drapes in our living room. the company took excellent care to preserve and treat the drapes with care. I would highly recommend Drape Master for your cleaning care needs.

It has bin a lot of years since I have had the quality of service that I received from Drape Master, very professional.

I would like to thank Cindy Woods for making my order a complete success.

Excellent job, reasonable price, prompt and courteous servive. I recommend thse people highly.

Substantial discount if you take the darpes down, deliver them to the shop, pick them up and rehang them yourself.

Thank you Cindy.

Excellent service. Punctual, pleasant technicians, drapes cleaned well, final price was actually a little lower than original phone quote.
All together I am thoroughly pleased and I would highly recommend them!

Cyndi did a great job on my blinds. She warned me ahead of time that they would need two cleanings and that because the glue would come out they had to be careful of doing too much. The blinds also needed to be restrung. The restringing was great. The blinds aren't pristine but they were very dirty to begin with. I'm satisfied with the result. They didn't call when they were ready and as a result I would have gotten them back sooner. I wasn't in a hurry for them and could have called myself, so no big deal. I would definitely recommend Drape Master.

I dealt with Cindy who was absolutely wonderful, very polite and knowledgeable. She was able to give me an estimate over the phone in very little time which ended up being a little higher than the actual cost. My drapes look great and were done on time and not to mention that Drape Master's cost was almost half of what two other companies had quoted me. I would highly reccomend them. Job Well Done
Jody

I had 10 Hunter Douglas Silhouette Blinds cleaned. The agreement with Cyndi was that once I dropped off the drapes that an inspection would be done. If an repair was needed that Drape Master would call before cleaning would be done. Two visits were required to clean the set of 10. The first set of 7 blinds were cleaned without an issue. The last set, I was told I was given a call regarding a tare that was found in the fabric of one of blinds before the cleaning was done that was never received. When I paid and picked up the last set of blinds their was no mention of the tare. Calling Cyndi she reviewed the telephone call that was never received about the tare. She discussed the tare with the technician and stated I could repair it with fabric tape however it was suggested that I do nothing as it would mar the look of the blind. I was disappointed with the mishandling and lack of responsibility for this error. My wife is livid about this matter.

I found Drape Master listing in the Yellow Pages. I received a call
from Cyndi and she was very informative about replacing my old blinds. Soon after, Don visited my location to take measurements.
After that, Cyndi discussed what work can be done. I was informed on the cost and within a week they had the new slacks (blinds) and I found the cost was reasonable compared to other
company's price(s) Way to go Blind Master!