Most plumbing problems are bad news and when you have one on Christmas Eve, it’s doubly bad, but Drain Rescue came through when it counted. Honestly, they weren’t my first call. I was going through a desperate google search of plumbers and getting nothing but answering machines and no callbacks. At Drain Rescue though, a live person answered immediately and promised a service guy would contact me within an hour. The service guy (Chris) was on time, thoroughly professional in discussing the problem, my options, and the costs. When it turned out to be a bigger job and I was worried it might have to wait until after xmas, Chris didn’t hesitate to run to Home Depot for the necessary parts and finished the job same day. Chris also patiently answered all my questions, even beyond my immediate problem, so I could better understand the mess of pipes in my old house. Plumbing problems always suck and can be costly, but I’m very satisfied that I ended up with Drain Rescue.
- Approximate cost of services:
- $850.00
- Company Response
Thanks Brian for writing in your positive experience. It's great to hear that you found everything to be taken care of quickly and in an effective manner. We look forward to being your plumbing and drain team.