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Dragona Carpet Supplies

Floor Retailers
Mississauga ON L4X 2S3
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98%(554 reviews)
98%(47 reviews)
99%(14 reviews)
HomeStars
Floor Retailers
Dragona Carpet Supplies
Star Score
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14%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Dragona Carpet Supplies

Average customer rating:
3 10 (4 reviews)

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Private User
Private User
Private User reviews Montreal, QC
2/10

customer service, product returns

In Mississauga location returning purchased tile grout was impossible. All the behind the counter dudes working there, who really look alike, have attitude, like they are not interested in dealing with the customers.

Approximate cost of services:
$40.00
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DOROTA from Mississauga
DOROTA from Mississauga
1 review Mississauga, ON
0/10

Service

Good quality tiles, but store in Mississauga owner very rude, employees not trained properly. I will not recommend tbis place to anyone and I will never buy more products there.

Approximate cost of services:
$2.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Dagmar M from Toronto
Dagmar M from Toronto
3 reviews North York, ON
0/10

Flooring for condo

I picked out the laminate flooring at their outlet on Progress Road, which was well priced. Approximately 1000 sq ft. They sent out their installer to estimate the supplies. They told me he was one of their best installers. The day of the installation, he came with another less experienced installer. Then the experienced installer wen to another job and the junior installer was left to install the floor. When I got home I noticed that some of the planks had two different finishes as well as some other deficiencies. The spacing of the boards was done incorrectly in terms of repeating edges. When they did the installation in the bedrooms, they significantly damaged the walls in several spots. They did not put in spacers to secure the planks. The laminate was so poorly installed that, after a short period of time, the boards started to separate with large gaps. They used glue and caulking to cover up some of the errors. They did not clean up when they were finished and did all the cutting inside the condo. It took days to clean up the dust. I called to complain about the difference in finishes in the main room. They finally sent the installer out to switch out the planks. Having said that, he used up all the extra planks to replace the wrong ones. I would have had around three boxes I could have returned but none were left. Although the store owner knew there were problems with the floor, he never followed up to see if I was satisfied. I will have to have the floors redone in the next couple of years. What a giant disaster. I will never use them again.

Approximate cost of services:
$3,000.00
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N. Sukov in Stouffville
N. Sukov in Stouffville
4 reviews Whitchurch Stouffville, ON

First Review

10/10

Carpet

I purchased a piece of carpet for use as an area rug. I chose from a huge selection of left over rolls, and foudn exactly what I was looking for. Best part was, they cut and bound the edges for me within a couple of hours. Service was agreat!

And t he prices at Dragona Carpet cannot be beat!

Approximate cost of services:
$0.00
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