Re-shingle and new eves trough
Dominion Roofing is a long established company which, to our knowledge, had a good reputation for quality and workmanship. Unfortunately, first appearances can be misleading.
We elected to have Dominion Roofing re-shingle our home and replace all our eves troughs because we THOUGHT we were dealing with an established well known company. We found out after the fact, they sub-contract a lot of work, especially when dealing with existing home situations.
The roofing sub-contractor was not properly instructed to do
shingles on an end wall. He had to come back. The installation in the end was acceptable, but definately not top of the line.
The eves trough on one side of the house was not properly sloped and water pooled in the eves.
The eves were not properly caulked at one section such that you would see day light shining through when standing on the ground.
A number of the eves brackets were not screwed into anything and just slide around in the eves.
After some telephone tag and some pointed discussion, the eves situations were corrected.
After the corrective actions were taken I still had to re-do the down spout myself because they didn't bother to properly adjust the downspout after correction for the slope problem.
In the end, had we known what we know now we would NOT have knowingly paid the premium to hire Dominion Roofing. We feel we recieved no better an installation or service then we would have recieved from a number of other less well known companies. In fact we likely talked to a least one or two people who are also sub-contractors for Dominion Roof and who were quoting lower pricing to us directly.
Lesson for this project: If you are paying a premium price make sure you are not paying a middle man just to go and find a sub-contractor you could have hired yourself more economically.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Use in-house installers or advise customer they sub-contract up front.
- Any advice to offer fellow homeowners facing a similar project?
- Ask if they use sub-contractors.
- Company Response
Thanks for the review!