Dodds Garage Door Systems Inc.

Next day service; appt time confirmed via text when tech on the way, with a photo of the tech too! Excellent service!

Our Dodds garage door looks absolutely fantastic! Our installer, Zaza, Was punctual, professional, thorough and very pleasant to work with. He had to install the door in extreme summer heat, but he did it all with a smile on his face! I could tell he was very proud of his work, he especially put significant detail into making sure there were no gaps around the garage door, he did not rush through Caulking! Extremely professional process I highly recommend this company!

Our Garage door arrived ahead of the scheduled installation date. The install was smooth the service Technician Brian was professional and did an awesome job. Great service overall.

We had our garage doors replaced and from start to finish, we had excellent service and an excellent product installed on schedule. We appreciated that a very knowledgeable salesman spent time at our house discussing options and provided a reasonable quote. The installer, Zaza, worked like a machine all day to install our doors and flashing and did an amazing job. So happy with how quietly and smoothly our doors are going up and down the tracks. We've had compliments on how nice our new doors look.

Service person came twice to repair garage door and it is still not working properly, within days of the second repair. Company seems too want to blame the customer for problems with the repair or send an email about fixing it myself.

Avoid using this company. Go elsewhere.

A great experience with Dodds! From sales, installation and servicing, the team was great to work with and the door looks fabulous!

Tech did a great job installing a warratied motor into a jack drive LiftMaster system. I'd use them anytime.

Our old garage door separated from the garage door opener assembly, and wouldn't function. Denise set me up with a next-day visit from Matt, who quickly and professionally fixed the problem. I've used Dodds a few times now, and they are always responsive, communicative, prompt, expert and reasonably priced - you couldn't ask for more.

We knew it was time to replace the garage door from the original build. We looked for some local companies and we decided to go with Dodds. After having the garage door replaced we then asked them to replace the front door (with our own design) and the upper balcony doors. We have handed out Dodds information to at least 2 or 3 people who have walked by and asked about our doors. We love it so much. The customer service and aftercare was great.

I cannot in good faith recommend this company to anyone and in fact many of my neighbors that have asked for the company name I did not provide them the info as I do not want to responsible for causing them grief. The facts of my experience are below:

- Signed a contract to purchase the door in late October 2021. Delivery date on the contact was February 2022. Door was not installed until early April 2022 after multiple delays.

- During the installation the home alarm censor was not removed from the old door and now my home alarm is disabled until I get that fixed at my cost

- The video door bell was installed upside down. I had to reinstall once the installer left

- Once the installer left I noticed that the door had 4 small scratches on the inside. I am guessing the installer scratched the door when installing the lock and handset. Worse case scenario it came from the factory like that.

- Yesterday about month after the install I noticed that the weather stripping at the bottom of the door is torn and coming apart. I called Dodds to place a repair request and I was told (and I am not making this up) 'our repairman has left the country for a month so we cannot schedule someone to come out until July' My reply ' you only have the one?' Answer 'Yes' I was not sure how to respond to that but laugh and agree to have someone contact me

The door does look good but my concern now is how long is it going to last. Once the warranty is done I can't imagine I would get any help from this company at that point.

Going to be placing another review for a garage door that I purchased at the same time but has yet to be installed...